The Business Lead Analyst is responsible for supporting the overall strategic, operational and administrative activities of US Branded Cards & Unsecured Lending. The position will support Business Execution activities such as regulatory, compliance, continuity of business, expense management, resource management, strategic projects and coordination of other administrative needs. Additional work on ad hoc projects is expected.

Responsibilities:

Strategic Projects

• Support gathering quarterly GPCC industry information and providing analysis
• Assist with US Personal Banking and Branded Cards leadership presentations
• Research key topics impacting the industry including digital wallets and Gen Z trends
• Digest regulatory landscape researching and quantifying the impact of proposed legislation and legal action within the credit card and payments industry
• Coordinate with USPB Analytics to aggregate and promulgate existing customer trends

Regulatory & Compliance

• Management of Resolution & Recovery Planning deliverables for US Branded Cards
• Support delivery of quarterly USPB and external regulatory reports
• Continuity of Business Coordinator for Business Execution
• Records Management Lead for Business Execution
• Third Party Vendor Business Activity Owner support

Expense Management

• Support coordination of Strategy Reviews and Deal Review Forums
• Support forecast management for various expense line items
• Invoice processing and reclass management
• Support productivity tracking
• Support onboarding new contractors for the business

Resource Management

• Update weekly headcount tracking report
• Coordinate resource approvals
• Support execution of Site/Location strategy
• Manage Organizational Charts for Branded Cards and Unsecured Lending

Qualifications:

Required

Minimum of 3 years of business analysis experience

Experience creating presentations and project management documentation

Proficiency building spreadsheets including pivot tables

Consistently demonstrates clear and concise written and verbal communication skills

Excellent oral and written communication skills and ability to facilitate discussions

Ability to quickly grasp and master new concepts / requirements and related product / functional knowledge

Team player with cross functional relationship management skills

Preferred

Track record as a Business Analyst within Financial Services for at least 5 years

Knowledge of Bank regulators and understanding of reporting requirements

Experience generating content for Managing Director/C-Suite executives

Education: Bachelor’s Degree/University degree or equivalent experience

------------------------------------------------------

Job Family Group:

Business Strategy, Management & Administration

------------------------------------------------------

Job Family:

Business Management

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Primary Location:

Wilmington Delaware United States

------------------------------------------------------

Primary Location Full Time Salary Range:

$125,760.00 - $188,640.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

------------------------------------------------------

Anticipated Posting Close Date:

Nov 19, 2024

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting