Posted:
3/16/2024, 5:00:00 PM
Location(s):
Charlotte, North Carolina, United States ⋅ North Carolina, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Property Location:
6920 Northlake Mall Drive - Charlotte, North Carolina 28216Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
BASIC FUNCTION & JOB DUTIES:
Under general supervision, provides exceptional customer services, prepares, serves and cleans up Hot Breakfast for guests following Company policies and procedures. Ensures food safety standards are met and maintains appropriate levels of inventory and supplies. Maintains the breakfast/lobby area in a clean and organized manner.
Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.
GENERAL KNOWLEDGE, SKILL AND ABILITY:
Requires ability to take written and verbal direction in English and speak English clearly. Requires ability to communicate in a friendly manner with guests in order to create a warm, comfortable, relaxing environment. Requires knowledge of hotel accommodations, the community and breakfast hours. Requires ability to conduct accurate inventory of food items and calculate order levels.
Website: https://druryhotels.com/
Headquarter Location: St Louis, Missouri, United States
Employee Count: 5001-10000
Year Founded: 1973
IPO Status: Private
Industries: Hospitality ⋅ Lifestyle ⋅ Travel