Sr Business Information Mgmt Analyst - Technical Training and Documentation Specialist

Posted:
8/22/2024, 5:00:00 PM

Location(s):
Charlotte, North Carolina, United States ⋅ North Carolina, United States

Experience Level(s):
Senior

Field(s):
Business & Strategy ⋅ Data & Analytics

Workplace Type:
On-site

Work Location:

United States of America

Hours:

40

Pay Details:

$68,640 - $102,960 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Data & Analytics

Job Description:

Department Overview:

This position supports the Model Lifecycle Environment platform in teaching/training and supporting end-users with the platform business tools to aid in model development, forecasting, and analysis. Experience with Microsoft Office tools--PPT; Word; Excel; and Visio is preferred in addition to workflow tools such as Confluence/JIRA. Knowledge/experience with coding/programming in SAS preferred but not necessary. Trainings are virtual and in-person and some travel would be required. Hybrid work model of in-office and work from home at this time. Additionally, excellent communication/presentation/teaching and material development skills are essential and the desire to work as a team to support end-users in a positive, productive manner is a must.

Job Summary:

The Senior Business Information Management Analyst (US) provides business technical leadership across a broad range of information management functions to support the various areas of data and analytics.  Works independently as a senior lead and may manage and direct activities related to analysis, design and support of business data management solutions on various projects ranging up to larger projects.

Depth & Scope:

  • Expert level professional role, considered subject matter expert with in-depth knowledge / expertise in own domain / field of specialty and working knowledge of broader related areas
  • Requires expert level conceptual and practical knowledge for own area of specialty and knowledge of broader related areas
  • Advanced  analytical and problem solving skills and fluent in one or two programming language
  • Works autonomously on a range of tasks and may be relied upon to coach / educate others
  • Lead projects of  moderately to complex risk and resource requirements; may lead end-to-end processes or functional programs
  • In-depth experience working with very large datasets and familiarity with big data technologies
  • Keeps abreast of rapid business and technology  innovation within business information management field
  • Familiar with visualization tools
  • Analyzes, designs, develops data repositories, warehouses and marts, data movement, data wrangling, data mapping and transformation (ETL) processes
  • Supports solutions, applications, platforms, and/or tools that are leveraged across all functional groups (e.g., Data Scientists, Business Insights & Analytics, etc.)
  • May also be responsible for developing sophisticated data preparation frameworks and architecture to create or modify data features for consumption by Data Scientists
  • Supports data modeling capabilities in order to structure business data to be consumed / translated into a variety of novel capacities
  • Supports business teams in the use and understanding of the data and reporting solutions
  • Develops data road map/information management strategies and corresponding technical solutions on integrating, transforming, and/or managing data
  • Drives data-centric solution development focusing on complex data integration
  • Adopts the Enterprise Data model in alignment with direction from the OCDO and other data & analytics functional groups
  • Solicits, analyzes, and understands data requirements (i.e., using market research, requirements gathering, feature planning, user experience / design considerations, etc.) to enable development of information management solutions

Education & Experience:

  • Undergraduate degree or Technical Certificate
  • 5+ years of relevant experience from a business administration, statistical, mathematical, scientific or financial background
  • Proficient knowledge of various data sources, tools and technologies used in preparing summaries and reports
  • Analytical and problem solving skills are required to interpret data and draw conclusions
  • Knowledge of current and emerging competitor and market trends
  • Skill in using analytical software tools, data analysis methods and reporting techniques
  • Skill in mentoring/coaching others
  • Skill in using computer applications including MS Office 
  • Ability to communicate effectively in both oral and written form
  • Ability to work collaboratively and build relationships
  • Ability to work successfully as a member of a team and independently
  • Ability to exercise sound judgement in making decisions
  • Ability to analyze, organize and prioritize work while meeting multiple deadlines
  • Ability to handle confidential information with discretion

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. 

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package


Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at [email protected]. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.