About the role

The Senior Manager, Revenue and Billing will be responsible for overseeing the entire billing function within our organization. This role involves managing a team, developing and implementing billing strategies, ensuring accurate and timely invoicing and collection of invoices. The ideal candidate will have a strong background in billing operations and team leadership.

What you’ll do as a Senior Manager, Revenue and Billing

• Billing Operations: Manage the entire billing process for 5,000+ customers, ensuring timely and accurate invoicing for both recurring SaaS subscriptions and one-off hardware sales.
• Revenue Recognition: Own the month-end and quarter-end revenue close process, preparing and reviewing journal entries, account reconciliations, and revenue analytics.
• ASC 606 Compliance: Ensure all software and hardware revenue is recognized accurately under ASC 606 guidelines, managing multiple performance obligations and complex deal structures.
• Collections Management: Oversee the accounts receivable process, implementing strategies to reduce Days Sales Outstanding (DSO), minimize bad debt, and optimize cash flow.
• Systems Management: Act as the subject matter expert for revenue systems, ensuring seamless data flow and process automation between Salesforce (CRM), NetSuite (ERP) and Maxio.
• Cross-Functional Partnership: Collaborate tightly with Sales, Legal, and Deal Desk teams to review non-standard contracts and advise on the revenue accounting implications of various deal structures.
• Process Improvement: Identify bottlenecks in the order-to-cash process and implement scalable solutions to accommodate future revenue growth.

What we’re looking for

• Strong understanding of high-volume billing systems and processes, with a proven track record of managing invoicing and collections for an active base of 5,000+ customers, demonstrating the ability to drive process improvements
• Proficiency with ERPs and CRMs (e.g. NetSuite and Salesforce), demonstrating the ability to drive the implementation and optimization of billing technologies to support rapid growth and high transactional volume
• Proven ability to lead and develop distributed or remote teams of billing and collections professionals to successfully manage large-scale accounts at an enterprise volume
• Strong communication and interpersonal skills with the ability to collaborate effectively with Finance, Sales, and Customer Success to resolve complex billing issues at scale

 

Nice to haves

• Experience in PowerBI or similar tools
• Experience in Microsoft Office, especially Excel
• Experience in AR automation tools (Maxio, Tesorio, HighRadius, Quadient)
• Knowledge of ASC Revenue 606

 

What you’ll get

• Financial & Future: Competitive pay with 401k employer matching and learning & development funds.
• Health & Wellness: Comprehensive medical, dental, and vision (FSA/HSA/HRA) plus life insurance, fitness reimbursement, and wellness benefits.
• Time Away: Flexible PTO, 10 weeks of paid parental leave, and paid company holidays.
• Values & Impact: A mission-driven, open work environment with yearly team off-sites, fun events, and the ability to have a massive impact on a growing org.

 

Compensation:

The annual base compensation range for this position is $140,000 - $160,000. The reasonably estimated total cash compensation range for this full-time position is $157,500 – $180,000.

Actual compensation is based on factors unique to each candidate, including, but not limited to: job-related skills, qualifications, education, experience, and location. Crunchtime has a location-based compensation system, so someone doing the same job in a different city might have a different pay range.