About Citi

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank - an institution connecting millions of people across hundreds of countries and cities.

We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Principles represent the qualities, behaviors and expectations we all must exhibit to deliver on our mission of enabling growth and economic progress. They contribute to creating a culture that drives client excellence, controls excellence and operational excellence.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.

About the Group:

Enterprise Risk Management (ERM) within Independent Risk Management is responsible for overseeing the implementation of Citi’s Enterprise Risk Management Framework and for specific enterprise-level risk management programs and processes that span the organization, the lines of defense and various risk categories. These include risk identification, enterprise risk analytics, risk appetite & limits, new activity risk management, risk frameworks & policy, strategic risk, digital assets risk and climate risk. The group is headed by the Head of ERM who reports directly to the Citigroup Chief Risk Officer (CRO).

About the Team:

Within ERM, the Chief Admin Officer (CAO) & transformation team supports a number of key activities across ERM including business management and strategy; transformation and consent order governance; and ERM data and technology. The business management and strategy teams are responsible for coordinating strategy and key initiatives across ERM including human capital, engagement and expense management / productivity; providing of day to day operational and administrative support to the ERM pillar leads and managing a cadence of ERM wide operating rhythms and routines including offsites, townhalls and quarterly business reviews. The transformation pillar of the team are responsible for governing the ERM Consent Order plan, engaging regulators & IA and providing oversight and challenge on all ERM milestones to ensure that execution of the Regulatory Business Completion Milestones are robust and appropriate to deliver the outcomes articulated in the Consent Orders. The digital teams are responsible for developing a digital operating model for all processes, producing and delivering product roadmaps and will lead the execution of technology capabilities and adoption, in partnership with the technology teams, ensuring customization and integration of each ERM Pillars solutions into a common platform.

About the Role:

This specific role will be part of the ERM data and technology pillar within ERM CAO & transformation.  The Enterprise Risk Transformation team is an expanding function within the Enterprise Risk Management (ERM) function responsible for planning, designing, implementing, and leading enterprise strategic initiatives covering risk monitoring, reporting (including data management), escalation workflows and controls. The risk transformation team is primarily focused on delivering a portfolio of key firm-wide consent order initiatives in the risk & control domain.  The current opening is for an Escalation Events Transformation Specialist who will support program management and technology product management to plan and assist with overseeing and executing against remediation efforts with key partners.

Key Responsibilities:  

• Working with a range of Risk and Business stakeholders globally within the Monitoring, Reporting, & Escalation program
• Ensure teams understand business processes, gaps in capabilities, as well as appropriate data sources, interfaces and process changes required to address the gaps
• Provide project management support to manage, track and drive the program lifecycle with timely and effective outcomes against regulatory and firm expectations
• Coordinating and documenting requirements from multiple risk stripes (Wholesale Credit, Retail Credit, Liquidity, Market, Compliance, Reputational, etc.)
• Preparing minutes of meetings / workshops, and ownership of follow up
• Develop Subject Matter Expertise (SME) in specific risk management applications, including risk metrics and risk governance. Acts as SME to senior stakeholders and other team members
• Drive process of continuous improvements to enhance the efficiency of the Escalation process, while ensuring reporting processes are well controlled and documented
• Drive standardization efforts and work on ad-hoc projects to implement process improvement ideas
  
  Development Value:
• The successful candidate will have the opportunity to be part of a significant transformation effort of one of Citi’s foundational risk management programs, with active engagement across multiple business lines and regions
• Long-term career path across geographies and business lines
• Opportunity to widen your knowledge of the banking industry
• Competitive compensation package and benefits
•  Flexible work arrangements
   

Qualifications and Competencies:

• Financial services implementation experience or related risk and control function
• Excellent written and oral communication skills with the ability to express ideas to people from various business backgrounds
• Strong Microsoft Office knowledge required, including Excel, PowerPoint and SharePoint
• Ability to take assignment from senior leaders and work independently to frame material and/or manage resolution
• Project management skillset preferred
• Understanding of variety of risk types (Wholesale Credit, Market, Consumer, Operational, Reputational, Liquidity, etc.)
• Product Knowledge relating to any of the financial markets, e.g. Equities, Foreign Exchange, Exchange Traded and Over the Counter Derivatives, Commodities, Fixed Income, etc..

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Management

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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