Customer Strategy & Planning Manager

Posted:
2/19/2026, 8:29:35 AM

Location(s):
Arkansas, United States ⋅ Rogers, Arkansas, United States

Experience Level(s):
Senior

Field(s):
Business & Strategy

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

About the Walmart Biscuit Business

The Walmart Biscuit team represents over $2 billion in annual sales, making it one of Mondelēz’s largest and most strategic customers. The Business Strategy and Planning Manager role will serve as the strategic hub, integrating insights across Sales, Finance, and Revenue Growth Management (RGM) to drive profitable growth and execution excellence.

Role Overview

The Business Strategy and Planning Manager is a critical support role on the Walmart Biscuit team, responsible for end-to-end planning, analytics, and strategic support. Reporting directly to the Walmart Customer Vice President – Biscuit, this role partners closely with Sweet and Savory business leads, the sales finance manager, and the RGM lead. The ideal candidate brings a strong foundation in sales, customer planning, category analytics leveraging both Nielsen/Circana & Scintilla.

Key Responsibilities

  • Serve as the central planning and strategy lead supporting the Walmart Biscuit business, representing ~$2B in annual sales
  • Lead development of customer volume, promotional, and financial plans, ensuring alignment across Sales, Finance, and RGM
  • Act as the primary analytical engine for the team, leveraging syndicated data (e.g., Nielsen, Circana) to identify growth opportunities, risks, and performance gaps
  • Partner closely with the Walmart Customer Vice President, Sweet and Savory business leads, Sales Finance, and RGM to strengthen annual and in-year plans
  • Support the team on building robust promotional plans, including analysis of trade efficiency, volume forecasts, and post-event performance
  • Development, deployment, and tracking of pallet-ready displays, display compliance
  • Lead sell-through tracking and performance analysis for Limited Time Offerings (LTOs) across both Sweet and Savory portfolios
  • Working cross functionally to support the creation of internal quarterly and annual planning materials, including leadership-ready storytelling and performance summaries
  • Serve as a thought partner and insight generator, using category and shopper analytics to enhance the annual plan and challenge the status quo
  • Provide ad hoc analysis and insights to support business decisions, customer conversations, and leadership requests

More about this role

Key Capabilities & Experience

  • Minimum years of experience: +7 years in CPG sales / sales strategy & planning type role
  • Highly efficient in Microsoft suite, Syndicated data (Nielson preferred) and Scintilla
  • Strong background in Sales, Customer Planning, Category Management, and Commercial Analytics
  • Demonstrated experience leveraging syndicated data to drive strategy and decision-making
  • Understanding of Walmart’s retail model, planning cadence, and performance metrics
  • Proven ability to operate in a highly matrixed environment, influencing across Sales, Finance, and RGM
  • Highly analytical with the ability to translate data into clear, actionable insights and executive-ready narratives
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
  • Batchelor's or higher education, MBA preferred

Salary and Benefits:

The base salary range for this position is $122,000 to $167,750; the exact salary depends on several factors such as experience, skills, education and location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results.

In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.

No Relocation support available

Business Unit Summary

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and  Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country.  

Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

For more information about your Federal rights, please see eeopost.pdf; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights: Workplace Discrimination is Illegal

Job Type

Regular

Field Sales

Sales