Position: Customer Finance Manager

Location: Kitwe, Zambia (Relocation required for candidates based in Lusaka)
Company: Sandvik Financial Services (SFS)

About Sandvik Financial Services (SFS)

Sandvik Financial Services is the captive finance arm of Sandvik, delivering tailored financing and leasing solutions to support Sandvik Mining customers globally. By enabling access to cutting-edge equipment and technologies, SFS plays a critical role in driving customer success through innovative financial products.

As part of our strategic growth in Central Africa, we are seeking a dynamic and results-driven Customer Finance Manager to lead our regional finance operations. This role is based in Kitwe and primarily serves mining houses and contractors.

Key Responsibilities

• Lead the execution of SFS’s regional strategy in equipment financing and financial services.
• Design and implement innovative financial products tailored to complex, cross-border projects.
• Strengthen relationships with customers, financial institutions, Export Credit Agencies (ECAs), and industry stakeholders.
• Manage the regional credit portfolio, ensuring asset quality, compliance, and effective risk governance.
• Collaborate closely with sales teams to enhance the overall customer experience and drive value.
• Expand market presence and identify new business opportunities across the region.

Ideal Candidate Profile

Professional Experience:

• Proven background in banking—corporate, commercial, or investment—within the financial services sector.
• Demonstrated success in OEM equipment finance, industrial/capital finance, or related capital markets.
• Experience with ECA finance, including structuring deals involving credit insurance or financial guarantees.

Skills & Competencies:

• Expertise in structuring financial solutions for large-ticket assets in capital-intensive industries.
• Strong grasp of credit risk, portfolio management, and international compliance frameworks.
• Entrepreneurial mindset with a proactive, energetic approach to problem-solving.
• Ability to thrive in a multicultural, matrixed organization.

Language:

• Fluency in English is required.

Why Join Us?

• Be part of a fast-growing, globally integrated equipment financing business.
• Competitive compensation package with long-term incentive opportunities.
• High-impact, strategic role with visibility across the organization.
• Freedom to innovate and shape financial solutions that create real value.