Are you a problem solver? Do you have a passion for providing superior service?

Groupon is an experienced marketplace that brings people more ways to get the most out of their city or wherever they may be. By enabling real-time mobile commerce across local businesses, live events, and travel destinations, Groupon helps people find and discover experiences––big and small, new and familiar––that make for a full, fun, and rewarding life. Groupon helps local businesses grow and strengthen customer relationships––resulting in strong, vibrant communities. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking, and celebrates success. In the process, we’re positively impacting the lives of millions of customers and merchants globally. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking, and celebrates success. If you want to take more ownership of your career, then you're ready to be part of Groupon.

We are seeking a skilled and motivated IT Support Engineer to join our internal IT team. The ideal candidate will be responsible for managing and supporting our Windows and Linux based internal systems, ensuring their optimal performance, security, and reliability. The day-to-day functions of this role include providing internal systems support. The role will encompass supporting and building the technology infrastructure that enables the day-to-day operation of Groupon.

You’ll spend time on the following:

• Provide top-to-bottom support for the corporate IT environment
• Maintain various Linux and Windows systems (OS and Applications)
• Ensure infrastructure availability and recovery
• Administer various cloud-based software including Google Apps
• Create and maintain technical documentation
• Automate common administrative tasks
• Continue to build out the infrastructure environment

We’re excited about you if you have:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• At least 3+ years of experience supporting Linux (Red Hat, CentOS, Ubuntu) and Windows 2008/2012 environments
• Experience administering/supporting an Active Directory Environment
• Knowledge of server technologies like DHCP, DNS, NTP, RADIUS, SAML, LDAP, and other various 3-4 letter acronyms
• Experience with VMWare ESXi and vSphere
• Ability to program in at least two common scripting languages such as BASH, PowerShell, Python
• Capable of working in a fast-paced environment

We value engineers who are:

•    Customer-focused: We believe that doing what’s right for the customer is ultimately what will drive our business forward.
•    Obsessed with quality: Your production code just works & scales linearly
•    Team players. You believe that more can be achieved together. You listen to feedback and provide supportive feedback to help others grow/improve.
•    Fast learners: We are willing to disrupt our existing business to trial new products and solutions. You love learning how to use new technologies and then rapidly apply them to new problems.
•    Pragmatic: We do things quickly to learn what our customer’s desire. You know when it’s appropriate to take shortcuts that don’t sacrifice quality or maintainability.

Beware of Fraudulent Offers

We would like to bring to your notice that Groupon follows a merit-based employee recruitment practice with extensive screening steps. Groupon does not charge/accept any amount or security deposit from job seekers during the recruitment process. It was observed that there has been an increase in recruitment fraud involving scammers who post fraudulent job openings, or who contact job-seekers with fake job offers. These individuals sometimes even conduct fraudulent interviews with an attempt to obtain personal information or money from the applicants. We have also noticed that certain individuals claiming to be from the Groupon Talent Acquisition function are contacting prospective candidates pretending to represent Groupon with job offers. In case you or any candidate receives any unsolicited or fraudulent communication regarding a job offer or an interview call against payment of money, please stay alert and recognize it as a scam. We are not liable for any loss or damage incurred as a result of dealing with such entities. To prevent falling victim to the same, please visit grouponcareers.com to verify the job opening. All our genuine job openings are posted on the official Groupon careers website. 

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local ecommerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.

Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings, always check our official careers website at grouponcareers.com.