The Business Operations Coordinator is responsible for the administration and preparation of business documentation and customer facing materials within the Operations team. The primary responsibility of this role is to manage the flow of information and content from internal teams and vendors to support the creation of visually appealing presentations, and proposals. This activity includes managing internal and external systems, consolidating information from multiple sources, and resolving issues or exceptions where necessary.

Secondary responsibilities of this role include the preparation, auditing, and production of recurring business reports, as well as maintenance and data management of content and templates, across the organization.

Duties & Responsibilities:

Customer Document & Presentation Administration – 65%

• General data entry, consolidation, and maintenance using multiple sources and systems.
• Processing content requests and managing incoming information required for customer presentations.
• Oversee document production volumes and workload to ensure SLAs are met.
• Training and communication of ongoing documentation and presentation processes within and outside the department.
• ***If possible to add: Ensuring all materials adhere to brand guidelines, formatting standards, and visual consistency requirements.

Report Production – 20%

• Responsibility for Daily/Weekly/Monthly/Quarterly Operations and Customer Engagement reports and proactively seek methods to improve tools and processes.

Content & System Administration – 15%

• Setup and maintenance of content libraries, templates, and presentation resources.
• Administration of documentation and updates in databases.

Key Skills

At Shyft Global Services, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

#DNS

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.

• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.

• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.

• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.

• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.

• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Shyft Global Services, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.