Process Associate ITP

Posted:
3/10/2026, 12:54:42 PM

Location(s):
Federal Territory of Kuala Lumpur, Kuala Lumpur, Malaysia ⋅ Kuala Lumpur, Malaysia

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
IT & Security

Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.

Finance transactional role in Smith & Nephew Global Business Services (GBS) responsible for the delivery of effective and efficient finance transactional processes and controls from a GBS centre as described in the S&N Finance and in line with the Group Finance Manual, Minimum Acceptable Practices (MAPs) and Sarbanes Oxley requirements.

The role holder is responsible, a team player, tries his/her best to make S&N a great place to work and upholds the company's values: Performance, Innovation and Trust.

Responsibilities: 

  • Deliver a professional and consistent service to customers. Support in resolving Local Country inquiries for the PTP function.
  • Work collaboratively with internal customers and stakeholders.
  • Support Team Lead and team members in activities to enhance the effectiveness of the team. This includes helping new joiners to successfully settle into their new role in their stream.
  • Perform the various tasks related to, and established for, handling invoice and T&E transaction processing within well-defined guidelines, including resolving basic queries and investigations in a timely manner in the area of PTP.
  • Carry out AP closing activities accurately including preparing and analyse BS reconciliation reports within specified timescales. Prepares and produces monthly reports as assigned; identifies long outstanding items reflected in the accounts.
  • Generate and compile KPI metrics related to PTP and T&E function at month end.
  • Ensure compliance to key controls defined in MAPS and RACM, and in line with the Smith & Nephew Finance Mannual.
  • Log issues on CAPA in a timely manner.
  • Update SOP in a timely manner, taking into account changes in process.
  • Support the development/changes in systems, transactions and processes. This includes preparing and updating process documentation.
  • Support Senior Associate or Team Lead when there are any ad hoc activities or project.

Location: Bangsar South

Requirements:

  • Degree or diploma in Accounting, Finance, Business, Management (preferable but not limited to).
  • Experience in shared services preferable but not mandatory.
  • Minimum of 2 years of work experience and preferably in a similar role.

You.Unlimited. We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.    

Inclusion + Belonging - Committed to Welcoming, Celebrating and Thriving. Learn more about our Employee Inclusion Groups on our website https://www.smith-nephew.com/ 

Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day  

Your Wellbeing: Medical, Dental, Vision, Health Savings Account , Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program  

Flexibility: Hybrid Work Model (For most professional roles)  

Training: Hands-On, Team-Customized, Mentorship 

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