Associate Product Specialist, Robotic Surgery

Posted:
3/17/2025, 5:00:00 PM

Location(s):
Ghent, Flanders, Belgium ⋅ Antwerp, Flanders, Belgium ⋅ Flanders, Belgium ⋅ Bruges, Flanders, Belgium

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

Work Flexibility: Field-based

Are you ready to kickstart your career in the exciting world of MedTech?

Join a leading global employer in medical technology, recognized as an award-winning Great Place to Work Belgium 2022! We're looking for an enthusiastic and driven individual to become part of our team as an Associate Product Specialist for the Mako Robotic Surgery System. This is a fantastic opportunity for someone passionate about healthcare and innovation to dive into the cutting-edge field of robotic surgery.

As part of the Mako team, you'll have the chance to make a real difference in the lives of patients and healthcare professionals by providing expert product support for joint replacement surgeries (hip and knee) with the Mako robotics system. You'll gain extensive hands-on experience in a highly dynamic and supportive environment, working directly with surgeons and OR teams to ensure the success of surgeries. Plus, after a comprehensive 6-month training and certification program, you'll have all the tools and knowledge you need to excel in this rewarding role.

Learn more about what a Mako Product Specialist does at Stryker and get to know Avnish: https://www.youtube.com/watch?v=UbSzewU_YdY   

Learn more about the Mako robot: https://www.youtube.com/watch?v=s-hSfOKrAZI  

Key Responsibilities:

  • Provide clinical product support and guidance to surgeons, nurses, and healthcare professionals during joint replacement surgeries, using the Mako robotic system.

  • Assist in pre-operative planning by preparing CT scans and guiding implant placement for optimal surgical outcomes.

  • Support surgical teams during procedures, ensuring the right tools are used at the right time and troubleshooting any potential product issues.

  • Build and maintain strong relationships with key surgeons and OR staff, helping to drive awareness of the Mako system's clinical benefits.

  • Collaborate with sales and marketing teams to increase account growth and product visibility.

  • Work closely with engineers, providing crucial feedback on product performance and design.

What We’re Looking For:

  • Clinical support experience (e.g., medical field technician, nurse, physiotherapist, or similar) or a university degree in biomechanical/biomedical engineering, medical technology, health sciences, or a related field.

  • Previous experience in orthopedic surgery is a plus, but not required.

  • A passion for customer service and a strong desire to make a difference in healthcare.

  • Excellent communication skills and the ability to work effectively with all levels of medical staff.

  • High stress tolerance and problem-solving abilities to handle challenges in fast-paced surgical environments.

  • Flexibility to travel up to 90% within the assigned region (East and West Flanders) and step in for colleagues when needed.

  • Strong attention to detail, curiosity, and a willingness to learn quickly.

  • Fluent in Dutch and English and hold a valid driver’s license.

This is your chance to join an innovative and growing field, gaining expertise in robotic surgery and becoming part of a team that’s dedicated to improving patient outcomes.

Ready to take the next step in your career? Apply now and become a key player in the future of robotic surgery!

Travel Percentage: 100%

Stryker

Website: https://www.stryker.com/

Headquarter Location: Kalamazoo, Michigan, United States

Employee Count: 10001+

Year Founded: 1941

IPO Status: Public

Industries: Biotechnology ⋅ Health Care ⋅ Life Science ⋅ Medical ⋅ Medical Device