Posted:
3/25/2025, 6:36:41 AM
Location(s):
Florida, United States ⋅ Fort Myers, Florida, United States
Experience Level(s):
Junior
Field(s):
Customer Success & Support
Workplace Type:
Remote
Company
Cox Automotive - USAJob Family Group
Job Profile
Management Level
Flexible Work Option
Travel %
Work Shift
Compensation
Hourly base pay rate is $13.37 - $20.00/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.Job Description
Pay Rate: $16.50/hr
Work Schedule: Monday – Wednesday 9:00 am-5:00 pm
This position is primarily responsible for the coordination of auction vehicles running in a chronological order and delegating various responsibilities between drivers, jump start/battery persons, and push trucks following department policies and procedures.
Job Responsibilities:
Ensure all required equipment is ready and in proper working condition.
Conduct presale walks to identify missing vehicles, overflow areas, inoperable vehicles and any other lane changes. Ensure vehicles within assigned lane are parked and ready for sale in a timely manner.
Maintain the run list indicating vehicles with no keys, late vehicle entries, and/or late number changes.
Coordinate and monitor re-runs or vehicles ran out of sequence.
Handle customer and dealer inquiries and concerns.
Conduct pre-sale meeting with drivers identifying driver return routes, overflow areas, and other changes in the lane.
Oversee lane coordination to maintain the continuous flow of traffic to the block. Direct traffic and work with supervisor to reassign drivers as needed to ensure smooth operational flow.
Monitor traffic identifying potential traffic blockage and stalled vehicles.
Direct drivers on vehicle assignments.
Oversee parking sold vehicles and re-parking non-sold vehicles.
Report theft, lot damage, or any safety concerns to management.
Pull and maintain the keys for any unsafe vehicles and report to management immediately.
Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
Perform other duties as assigned by management.
Qualifications:
High School Diploma/GED.
Generally, less than 2 years of experience.
1 year of customer service experience required.
Safe drivers needed; valid driver’s license required.
Ability to drive vehicles with standard and automatic transmission.
Ability to work in a fast-paced environment.
Effective verbal communication and customer service skills.
Good organizational and interpersonal skills.
Exhibit strong leadership skills.
Ability to sit for prolonged periods of time.
Ability to lift and carry up to 25 pounds (tools, equipment).
Work Environment:
Exposure to outdoor weather conditions.
Drug Testing
Benefits
About Us
Website: https://www.cox.com/
Headquarter Location: Atlanta, Georgia, United States
Employee Count: 10001+
Year Founded: 1962
IPO Status: Private
Industries: Telecommunications