Job descriptions may display in multiple languages based on your language selection.

What we offer:

Group Summary:

• Provide on-site IT support for shopfloor systems, including assembly and molding equipment.

• Troubleshoot and resolve hardware, software, and network issues to minimize production downtime.

• Perform basic SQL queries and updates for production-related databases.

• Install, configure, and maintain PCs, printers, and other shopfloor devices.

• Run, terminate, and test Ethernet cables to ensure reliable network connectivity.

• Provide remote support to other facilities or teams using secure remote tools.

• Document incidents, resolutions, and system changes in the IT ticketing system.

• Ensure compliance with company IT policies and security standards.

• Follow all plant safety protocols and IT equipment handling guidelines.

• Ensure proper cable management to prevent tripping hazards on the shopfloor.

• Adhere to company cybersecurity policies, including password management and access control.

• Ensure proper handling of sensitive data and maintain confidentiality at all times.

• Apply security patches and updates to systems promptly to reduce vulnerabilities.

• Monitor for unauthorized access and report any suspicious activity immediately.

• Support compliance with industry standards such as ISO 14001 and 45001 guidelines where applicable.

Who we are looking for:

• CompTIA A+ Certification.

• 1–3 years of IT support experience in a manufacturing or industrial environment.

• Basic SQL knowledge for troubleshooting and data manipulation.

• Strong networking skills, including running and terminating Ethernet cables.

• Familiarity with Windows operating systems and Microsoft Office Suite.

Your preferred qualifications:

• Associate’s degree in Information Technology or equivalent experience in IT support.

• Knowledge of Active Directory and basic server administration.

Awareness, Unity, Empowerment: