Job Title:

Enterprise Capabilities (EC) Payment Data Analyst

Location:

CityScape

What you'll do:

As a Enterprise Capabilities (EC) Payment Data Analyst, you'll support enterprise payment and digital initiatives through data analysis, reporting, and insight generation for new products and enhancements; serves as a Functional SME with deep understanding of business processes, change impacts, and end user behavior; partners closely with QA, operations, product, leadership, PMs, IT, and vendors to drive data informed testing and delivery.

• Elicit, analyze, and document business requirements for payment and digital initiatives; translate needs into clear system and functional requirements.
• Develop and maintain reports, dashboards, and insights to support forecasting, capacity planning, and decision making
• Facilitate working sessions with stakeholders and SMEs to drive decisions, confirm scope, challenge assumptions when appropriate, and achieve planned outcomes.
• Support the full project lifecycle through development, testing, and implementation; plan and lead business testing with QA and SMEs, and validate results against requirements and user expectations.
• Own smaller-scale efforts or a defined workstream on larger initiatives as functional lead; manage timelines and task lists, and provide regular status and summary communications to stakeholders.
• Partner with SMEs, IT, and vendors to triage issues, support troubleshooting, and drive decisions on required changes and prioritization when outcomes or test results do not meet expectations.
• Analyze and help optimize payment processes; apply working knowledge of payment rails/clearing methods (e.g., Fedwire, ACH, RTP, Zelle) and standards (e.g., ISO 20022) to inform requirements, testing scenarios, and issue resolution.

What you'll need:

• 3+ years of related experience in Treasury Management Service, Treasury Management Service or similar field.

• Bachelor's degree or equivalent experience required; Bachelor's degree or equivalent experience preferred.

• Intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.

• Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.

• Intermediate knowledge in banking or financial services operations domain, experience writing business requirements working with subject matter expertise.

• Intermediate experience with Data Analysis tools (e.g. SQL, Excel) and data visualization platforms (e.g., Tableau, Power BI) and presenting findings from large datasets in clear, actionable way.

• Intermediate Experience in documenting workflows, processes, functional designs, and managing a timeline/project task list and testing/implementation effort.

• Payments knowledge to include payment types (ACH, Wires, SWIFT, RTP, Digital Assets, Zelle platform); ISO 20022 and file transfer protocol (FTP/SFTP) and API banking (helpful).

• Advanced speaking and writing communication skills.

Benefits you’ll love:
We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC.  AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email [email protected] or call 602-386-2488.  When contacting us, please provide your contact information and state the nature of your accessibility issue.  We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

© Western Alliance Bancorporation