Grow. Belong. Shape what’s next with Specialised Distribution, part of Customer Service Lending at CommBank.

What is the Talent Community?

At CommBank, we are always looking for passionate people who put customers first and we would love to help you build a rewarding career in Banking. Our recruitment is ongoing and never closes, join the community anytime and we will connect you with the right opportunity as soon as it arises.

These roles are within the Customer Service Lending (Retail Banking Services) area and include Home Lending Specialists and Home Lending Executives. As part of our Customer Service Lending team, you will be responsible for helping customers navigate their home ownership journey (whether they are buying, refinancing, investing, or building) by delivering tailored lending solutions, building long-term relationships, and supporting positive financial outcomes for individuals and communities.

Who we’re looking for

At CommBank, our values of Care, Courage and Commitment guide everything we do — for our customers, our communities and each other. In Customer Service Lending, these values take on a powerful meaning: supporting customers through some of life’s biggest financial decisions, while building trust through expertise, integrity and personalised service.

We’re building a team of Home Lending Specialists and Executives who share these values – people who thrive in relationship-driven roles, bring commercial acumen, and are passionate about delivering exceptional customer experiences. Whether you’re ready to step into your next challenge now or planning your move for the future, we’d love to hear from people who:

• Show care by putting our customers and community at the heart of every interaction — building trust through personalised service, understanding individual needs, and delivering solutions that genuinely help

• Demonstrate courage through curiosity and sound judgment — asking the right questions, challenging assumptions, and confidently guiding customers through their lending journey

• Live commitment by investing in continuous learning and professional growth — staying across lending products, policies and responsible lending requirements to deliver high-quality outcomes

• Thrive in collaborative environments where mutual accountability, expertise sharing and diverse perspectives are valued — building strong relationships with colleagues and referral partners

• Feel energised working autonomously and in the community — managing your own pipeline, travelling to meet customers, and building a strong personal brand

• Connect purpose with impact — helping more Australians achieve their home ownership goals while delivering responsible and sustainable lending outcomes

What We Offer

• Flexible opportunities with balance and impact - Enjoy autonomy in how you manage your day, with the flexibility to work in the community while making a meaningful difference for your customers

• Deepen your expertise – Ongoing training and development, with exposure to a wide range of lending scenarios to build your capability

• Grow your career – A high performing, supportive culture with clear pathways to progress within home lending and the broader CommBank network

• Industry-leading employee experiences, benefit packages and discounts

• An inclusive workplace where everyone can thrive. We welcome and encourage applications from Aboriginal and/or Torres Strait Islander peoples, supported by our dedicated Indigenous Careers Team. You’ll also have access to networks that celebrate diversity, foster belonging, and support accessibility requirements and workplace adjustments

How the process works

• Apply anytime: Apply using the link, tell us your availability and preferred locations

• Talent Acquisition Review: If online assessments are successful, our recruitment team will review your resume for past experience and transferrable skills and phone screen you to assess your suitability for current and future roles with CommBank

• Talent Community Membership: If successful at assessment and review stages, we’ll confirm your membership in our talent community for ongoing engagement for upcoming roles. As an active member of our Talent Community, you get the benefit of moving quickly from expressing interest to interview, without having to re-apply

• Get matched: We’ll reach out when a suitable role opens and fast track your interview

Advertising End Date: 22/04/2026