About Synechron:

Synechron is a global technology consulting firm that helps leading organizations accelerate digital transformation through innovation, expertise and agility. With more than 16,500 professionals across around 60 offices in 20 countries, we combine deep industry knowledge with advanced capabilities in such areas as AI, cloud, cybersecurity, and data engineering.

Our regional teams, supported by strategic delivery centers, provide scalable, cost-efficient solutions tailored to local markets. Through our award-winning Synechron FinLabs accelerators and strategic partnerships with AWS, Microsoft, Databricks, Salesforce, and ServiceNow, we enable clients to innovate fast and lead with confidence. For more information on the company, please visit our website or LinkedIn community.

We are seeking a Product Owner – Cards Lifecycle & API to lead digital initiatives across the end-to-end card lifecycle and API ecosystem. This role will be responsible for defining product strategy, managing delivery, and ensuring seamless customer experiences through secure, scalable, and compliant API-driven solutions.

Key Responsibilities

Cards Lifecycle Management

• Own the end-to-end card lifecycle including onboarding, activation, PIN management, balance transfers, cash transfers, credit limit adjustments, rewards, and account closure.
• Drive integration of digital wallets (Apple Pay, Google Pay) and enhance mobile banking journeys.
• Deliver self-service features to reduce dependency on branch and contact centre channels.
• Collaborate with CX, legal, and compliance teams to ensure regulatory adherence and customer-centric solutions.

API Product Ownership

• Define and manage the API roadmap for card lifecycle journeys.
• Capture requirements for System APIs, Conversion APIs, and Experience APIs to enable seamless integration across mobile and web channels.
• Ensure APIs meet ISO data standards, security protocols, and scalability requirements.

Agile Delivery & Stakeholder Engagement

• Translate business needs into epics, user stories, and backlog items.
• Lead sprint ceremonies (planning, stand-ups, retrospectives) and ensure timely delivery.
• Collaborate with UX/UI agencies, technology partners, and operations teams to deliver optimized digital journeys.
• Drive adoption of digital services, achieving measurable improvements in customer experience and operational efficiency.

Skills & Competencies

• Strong expertise in Credit Cards lifecycle management and API ecosystems.
• Hands-on experience with API lifecycle management (design, development, testing, deployment).
• Familiarity with mobile app security (MFA, App PIN, Face ID, digital tokens).
• Proficiency in Agile methodologies and product ownership practices.
• Excellent stakeholder management and communication skills