(Junior) Contract Management Agent with Czech/Slovak

Posted:
12/17/2025, 12:50:54 AM

Location(s):
Prague, Capital City of Prague, Czechia ⋅ Capital City of Prague, Czechia

Experience Level(s):
Junior

Field(s):
Customer Success & Support

We are:

  • One of the most ethical companies in the world regularly awarded as a great and responsible employer
  • Highly focused on work-life balance offering programs for well-being
  • Home of international environment and open culture
  • Strongly engaged in various communities and corporate social responsibilities
  • One of the worldwide recognized leaders in innovations and business transformations

What will your daily contributions include:

  • Collaborate with the local sales team;
  • Provide support to the sellers through a proactive, efficient and customer-friendly manner;
  • Identify issues that are systemic and report on key trends
  • Receive and validate requests for creating, activation or modification of the Customer Service Contract;
  • Administer Customer Service contracts requests in Service Contracts system;
  • Receive, validate and administer Customer Master Date creation/modification requests;
  • Collaborate with local client's dealers for any missing or inconsistent information;
  • Receive, verify and share approved Commission files;
  • Creation of manual invoices/credit notes as per defined work instructions;
  • Respond to queries received by email, ticket or phone;
  • Prepare defined reports based on data extracted from the system;
  • Promote teamwork and collab

You can be one of us if you:

  • Take pleasure in talking to other people
  • Have attention to detail and eagerness to learn new things
  • Like working with numbers
  • Are a team player who likes interacting with others

We offer:

  • Regular work from home & flexible working hours
  • Work from home contribution
  • 5 weeks of vacation, 3 sick days
  • Cafeteria, Meal vouchers & discounts for leisure activities (MultiSport card)
  • Contribution to Language Academy and Life/Pension Insurance
  • Unique further development opportunities in Finance, Procurement, HR and other areas
  • Introductory training for the most used ERP systems such as SAP and Oracle

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement


We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing