Provide technical advice, expert support,technical and product training to service teams and customers
Support Sales team with expertise in technical sales and participate in Solution development and proposal to customers
Support development of service execution capability in new product launches, and continuously drive to upgrade service capabilities in the field
Obtain depth understanding of system and application operations related to company offered services
Identify and correct or advise on operational issues in project solid’s systems and application
Drives enhancement of technical offering and solutions through expert advise and development support by developing operating manuals for customers and knowledge management in their field of expertise
To develop technical knowledge and skills to sales & operation team for new coming