Facility:

Chase Building: 303 E Republic Rd, Springfield, Missouri, United States of America, 65807

Department:

1702 IT Operations

Scheduled Weekly Hours:

40

Hours:

8:00 AM – 5:00 PM.

Work Shift:

Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

 

• Named one of Modern Healthcare’s Best Places to work five times.

• Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group. 

• Acknowledged by Forbes as one of the Best Employers for New Grads.

• Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

 

Benefits

• Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)  

• For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Description:

This role is aligned to the Epic Willow Ambulatory team, with a primary focus on supporting retail pharmacy workflows. Key areas of responsibility include prescription processing, dispensing workflows, medication refill management, prior authorization support, and third-party pharmacy systems. The IT Systems Analyst will support system build, testing, optimization, and issue resolution within Willow Ambulatory, ensuring efficient pharmacy operations, accurate medication dispensing, and a seamless experience for both patients and pharmacy staff."

The IT Systems Analyst is responsible for designing, testing, implementing, and troubleshooting IT applications and for ensuring the availability, stability, and reliability of those applications. They monitor system performance, identify, and resolve technical issues, and ensure efficient operation of all clinical systems. The analyst also provides technical support to end-users and collaborates with other IT teams to resolve complex technical problems related to clinical systems.Education: ▪ Preferred:  Associate degree in Computer Science, Information Systems, Healthcare Administration, a related field, or equivalent experience.  Experience: ▪ Required: 2 years of experience in healthcare clinical workflows and/or IT support, including experience with nursing, provider, or ancillary department technologies OR Associate degree in Computer Science, Information Systems, Healthcare Administration, a related field. Skills: • Basic understanding of healthcare operations and clinical workflows • Basic knowledge of inter-related solutions and IT systems knowledge with the aligned application domain.  Develops and maintains knowledge of related IT systems as well as supporting business and IT domains. • Basic analytical and problem-solving skills; attention to detail. • Good communication and interpersonal skills. • Ability to work as part of a team. • Willingness to learn and adapt to the healthcare environment. Licensure/Certification/Registration: ▪ N/A