Posted:
1/13/2026, 9:48:55 PM
Location(s):
Masovian Voivodeship, Poland
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support ⋅ Operations & Logistics
Workplace Type:
Hybrid
KYC Operations Analyst is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know Your Client) program at Citi.
Responsibilities:
Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record
Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.)
Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor
Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy
Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards
Qualifications:
Bachelor's degree/University degree or equivalent experience
Fluent English
Fluent Arabic or French
Ability to work well under pressure and tight time frames
Ability to work as the team player
Analytical and good organizational skills are an asset
Experience in control/risk, Compliance (AML/KYC) or Customer Service function as an asset
A willingness to learn and manage in a constantly changing environment
What we can offer you:
By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include:
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
#LI-NS3
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Job Family Group:
Operations - Services------------------------------------------------------
Job Family:
Business KYC------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Website: https://www.citigroup.com/
Headquarter Location: New York, New York, United States
Employee Count: 10001+
Year Founded: 1812
Last Funding Type: Post-IPO Equity
Industries: Banking ⋅ Credit Cards ⋅ Financial Services ⋅ Wealth Management