How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift

Job Summary:

The Supervisor, Centralized Business Office is responsible for the day-to-day workflow and supervision of one area of the Centralized Business Office. This includes working as and monitoring performance of that assigned area. The Supervisor is expected to be a subject matter expert in the area. Direct supervision of assigned staff to include: coaching, mentoring, monitoring, evaluating, and utilization of progressive discipline as required.

Core Responsibilities and Essential Functions:

Coordinates and monitors the daily work requirements of staff in the assigned area. Reviews daily, weekly, and monthly reports as required to ensure staff performance meets or exceeds established KPI metrics as dictated be CBO Leadership team. Analyzes and assists in resolution of more difficult tasks and provides feedback to CBO Leadership. Works collaboratively with internal and external customers to ensure assigned area meets or exceeds established CBO KPI metrics. Monitors and coaches staff to ensure team complies with AU Health mission, vision, and values. Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

• High School Diploma General or GED General or Bachelors General-Preferred

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated.

• CPC - Cert Prof Coder-Preferred

Additional License(s) and Certification(s):

Required Minimum Experience:

Minimum 3 years Healthcare reimbursement. Required or Minimum 5 years Hospital or Professional Billing. Preferred

Required Minimum Skills:

Excellent internal/external customer service skills. Insurance billing requirements. Proficient in use of Microsoft programs. Experience in healthcare billing system. Excellent leadership skills -Preferred Medical/Insurance billing and collections experience.- Preferred Experience in Healthquest or IDX.- Preferred

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.