Responsibilities:

• Application Support: Collaborate with the sales team to provide precise solutions to potential customers.
• Sales Support: Assist the sales team by delivering demos, presentations, and meetings to showcase our solutions.
• Skill Development: Enhance skills and knowledge through ZEISS Academy learning paths and skills matrix related to assigned products and services.
• Revenue Generation: Sustain revenue for the After Market Sales portfolio, including:
  • Measuring services, accessory solutions, programming services, and consulting services.
  • Promote software business, including software maintenance, additional software options, software upgrades, and Zeiss Inspection Data Management software.
• Training:
  • Conduct training sessions for end customers and public courses through the ZEISS Academy.
  • Provide training based on sales contracts and billable training on our devices, software, solutions, and preparatory courses such as AUKOM.
  • Understand all aspects of compliance, standard operating procedures (SOPs), certifications, and accreditations as a trainer.
  • Manage various training modes, including remote virtual setups, classroom setups, On-Site setups, and webinars.
• Solution Design: Offer solutions for fixturing design, special tools, stylus, and project solutions, such as designing fixtures for programming services.

Process Compliance:

• Adhere to process requirements, operational procedures, legal compliances, and brand compliance.

Accomplish reports on time, including Service Ticket entries and obtaining customer sign-off on the last day of the job

Qualifications:

• Bachelor's Degree in Mechanical Engineering, Mechatronics, or a relevant engineering field.
• Minimum of 2 years of work experience.

Preferred Knowledge:

• Experience with industrial X-ray or Computer Tomography (CT) is an advantage,
• Know-how in Coordinate Measuring Machines (CMM) software programming and metrology.
• Familiarity with CAD-based software, with a preference for ZEISS CALYPSO and ZEISS INSPECT Software.

Additional Skills:

• Knowledge or experience in dimensional metrology, GD&T, SPC, and defects analysis is an added advantage.
• Proficiency to read and understand technical drawings.
• Confident and clear presentation skills to medium to large audiences.
• Experience in providing talks, facilitating workshops, and conducting customer training is an additional advantage.
• Product selling Skills and customer service handling

Your ZEISS Recruiting Team:

Rebecca Felix