Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

OhioRISE Community Health Worker program facilitates CHW services that are utilized to support coordination of member care by the health plan, serving as a liaison between the member and the overall health system.  Community health workers have unique expertise in conducting outreach, making them well positioned to help engage and refer members to care coordination services at the health plan. As such, CHW outreach and services are offered to target unable to reach members in the OhioRISE health plan. 

CHWs will conduct outreach to increase care coordination engagement; identify and refer members to health care and community-based resources; and to complete the Child and Adolescent Needs and Strengths (CANS) assessment for eligibility and enrollment. 

Required Qualifications
- 1+ year experience working with Customer Service.

- Obtain CHW (Community Health Worker) certification within 1 year of hire (Company provided).

- Must be able to travel within Ohio.

- Microsoft Applications working with Excel.

Preferred Qualifications
- Healthcare or Medicare field preferred.

Education
High School Diploma or GED.

Pay Range

The typical pay range for this role is:

$18.50 - $31.72

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.  
 
For more detailed information on available benefits, please visit Benefits | CVS Health

We anticipate the application window for this opening will close on: 11/11/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.