CARES Intern

Posted:
8/4/2025, 11:47:34 PM

Location(s):
Texas, United States ⋅ Austin, Texas, United States

Experience Level(s):
Internship

Field(s):
Customer Success & Support

The Amherst Group of companies comprise of leading real estate investment and advisory firms with a mission to transform the way real estate is owned, financed and managed.  Amherst leverages its proprietary data, analytics, technology, and decades of experience to seek solutions for a fragmented, slow-to-evolve real estate ecosystem and to materially improve the experience for residents, buyers, sellers, communities, and investors.  Today Amherst has over 1000 employees and $14.1 billion in assets under management.

Over the past decade, Amherst has scaled its platform to become one of the largest operators of single-family assets and has acquired, renovated, and leased more than 46,000 homes across 32 markets in the U.S.  The firm delivers customized, stabilized cash-flowing portfolios of assets to its investors, wrapped in all the ongoing services required to manage, own, and finance the asset including property management, portfolio management, and a full capital markets team.  In addition to its single-family rental platform, Amherst’s debt business pursues two distinct credit strategies in mortgage-backed securities and commercial real estate lending.  Over its 25-year history, Amherst has developed a deep bench of research and technology talent, and leverages data and analytics at every stage in the asset lifecycle to improve operations and preserve long-term value for our investors and the more than 188,000 residents the firm has served.

Job Description
Job Description

Essential Duties and Responsibilities:

  • Complete required outreach and communication to assigned cases.
  • Continue development on resource identification
  • Other duties as assigned by Supervisor of Social Work.

Supervision Received:

This position will report to the Supervisor, Social Work.

Qualifications & Skills:

PREFERRED:

  • Experience with case management and/or support
  • Social Work experience a plus (license not required)
  • Experience with Internet, Email, Excel, and Microsoft Office
  • Previous Case worker/non-profit experience a plus
  • Previous experience in conducting support group meetings, client services and/or customer service skills preferred
  • Time Management and Organizational skills to effectively manage your day as well as the tasks by your direct reports.

Amherst is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.