Responsibilities:

• Manage a collection portfolio by monitoring and collecting open invoices on customer accounts

• Interact with customers via email and phone call

• Maintain transparent, accurate and standard collections notes

• Identify collection issues and open dispute case/escalate if needed

• Frequently review sales orders on hold

• Maintain documentation as per internal controls & SOX /audit requirements

• Support the organization with timely month-end closing

• Participate in scheduled Collection update calls 

 Requirements: 

• 0-2 years relevant experience

• Economics/Finance related Secondary Studies or Bachelor's Degree is an advantage

• Excellent verbal and written communication skills in English and any other language (as per required in role)

• Ability to build effective relationships with customers

• Beginner user of MS Office (Excel, Word, PowerPoint)

• Good analytical, research and problem-solving skills with keen attention to detail

• Supportive attitude and good interpersonal skill set

• Embraces change