Heartland Whole Health Institute is a non-profit that addresses physical, mental, emotional, and social well-being by working with health systems, employers, and communities to redesign health care delivery.

Job Description:

Job Title: Healthcare Data Analyst

Reporting to: Chief Digital and Informatics Officer

FLSA Classification: Exempt

Location: Bentonville, AR (On-site)

Who We Are

Heartland Whole Health Institute (HWHI) is dedicated to transforming health care – beginning in our home of Northwest Arkansas and scaling to disrupt the national health crisis. We advocate, educate, and guide the implementation of an innovative system, rooted in whole health and the realignment of financial incentives. Our team members are collaborative, analytical, mission-driven, and courageous.

About the Position:

The Healthcare Data Analyst is responsible for analyzing and interpreting complex healthcare data — including Value-Based Care metrics, claims data, and electronic medical records — to support data-driven decision-making, improve patient outcomes, and drive program enhancements. Working closely with the Chief Digital and Informatics Officer, the role plays a key role in transforming raw data into actionable insights that optimize healthcare operations and inform strategic initiatives.  

What You Will Do:

Essential Duties

• Data Reporting & Visualization:
  • Develop timely, evidence-based analytical reports, dashboards, and visualizations (including charts, graphs, and maps) that advance HWHI’s mission.
  • Prepare detailed data summaries, briefing memos, and visual presentations for internal stakeholders.
• Data Analysis:
  • Analyze complex healthcare datasets—including Value-Based Care metrics, claims data, and electronic medical records—to identify trends and generate actionable insights.
  • Conduct statistical analyses to assess performance, efficiency, and clinical outcomes, supporting strategic decisions and program enhancements.
• Data Monitoring & Review:
  • Continuously monitor healthcare data trends to ensure quality and identify opportunities for improvement.
  • Maintain comprehensive documentation and organized records of key data metrics and findings.
• Stakeholder Engagement:
  • Collaborate with internal teams, state agencies, and healthcare organizations to gather and organize data feedback from end users.
  • Present data-driven insights in a clear, compelling manner to guide operational and strategic improvements.
• Technical Leadership:
  • Manage and enhance analytical tools and data resources that support the organization’s data-driven decision-making.
  • Advise leadership on data trends, risks, and opportunities through clear and concise communication of findings.
• Collaboration & Innovation:
  • Work closely with cross-department teams to integrate data insights into comprehensive solutions for patient care and operational improvements.
  • Contribute to a culture of continuous improvement by reporting on project progress and outcomes.
• Compliance & Confidentiality:
  • Uphold high standards of confidentiality and ensure compliance with relevant state and federal regulations, best practices, and data security protocols in all analytical work.
• Ad Hoc Analysis & Special Projects:
  • Support special projects and perform additional analyses as needed to address emerging healthcare challenges.
  • Other duties as assigned.

Minimum Qualifications:

• Education & Experience:
  • Bachelor’s degree in Data Science, Health Informatics, Public Health, Statistics, or a related field. Master’s degree in Health Informatics, Public Health, Data Science, or a related field preferred.
  •  At least three years of experience in healthcare data analysis or a similar role required. Prior work in a healthcare setting or research environment with a focus on Value-Based Care, workforce analytics, or operational improvement preferred.
• Technical Skills:
  • Proficiency in data analysis and visualization tools such as R, Python, or SQL.
  • Strong command of Microsoft Office Suite especially Excel, Word, and PowerPoint.
  • Experience with data visualization platforms (e.g., Tableau, Power BI) is a plus.
• Analytical Expertise:
  • Demonstrated ability to analyze complex datasets, generate actionable insights, and clearly document findings.
  • Familiarity with Value-Based Care metrics, claims data, and electronic medical records is highly desirable.
• Communication & Collaboration:
  • Excellent written and verbal communication skills with the ability to explain technical information to non-technical audiences.
  • Proven ability to manage multiple projects and deliver under tight deadlines.
• Problem-Solving:
  • A keen interest in addressing complex healthcare challenges with both immediate and long-term impact.

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: In the work environment described, position requires sitting at a desk and utilizing a computer and a telephone for prolonged periods of time and good eye/hand coordination, bending and stretching for filing, and physical stamina to lift and transport a minimum of 10 pounds. Visual acuity to review written materials is required for this job. Additionally, this position requires meeting the public and the organization in a professional and courteous manner.

Work environment: Work is performed full-time (Monday-Friday, 8 a.m.-5 p.m.) in a professional, climate-controlled office environment with standard office equipment, including computers, printers, and telephones. The role requires working in an open setting near colleagues and occasional visits to other office locations or meeting spaces. The noise level is typically low to moderate. A flexible schedule including occasional evening and weekend work hours and some local travel will be required. This position will also require up to 30% travel for implementation and optimization of virtual care platforms.