Our multicultural team, working in an international environment in Eastern Europe and Middle East & Africa is searching for a passionate analyst when it comes to systems & processes related to marketing/customer data automation.
You are well aware that change is the key to success but that it needs proper engagement to reach organizational readiness.
In your regional role you drive the Performance Marketing and E-Commerce implementation/enhancement within the region. Further you act as the regional key user for performance marketing/e-commerce for the region throughout our group-wide business transformation and beyond.
What we offer:
- Stable employment (contract for an indefinite period immediately after the probationary period)
- Opportunity to gain valuable experience in a company with an established position on the market
- Fixed salary with additional bonus system
- Required working equipment provided
- A wide range of benefits (private medical care Luxmed, Multisport (after the probationary period), co-financing of foreign language learning, discounts on cultural events, the possibility of joining group insurance, integration meetings),
- Flexible working conditions in an international company
- Atmosphere of collaboration and mutual respect in a multicultural environment
Tasks and Qualifications:
Your tasks & responsibilties:
- Active communication with local Marketing team members within the region to understand Performance Marketing and E-Commerce implementation status and align enhancement actions within the region
- Role confirmation, enrolment, onboarding on Performance Marketing topics, periodical train the local end-users
- Participate into the PM/E-Commerce Train-the-Trainer sessions
- Dealing with the PM/E-Commerce incidents process, solving the tickets or managing the escalation process
- Regional single point of contact for the respective updates, active SME role into the related project teams, participate in the UAT test and support the PM/E-Commerce projects roll-in within the region
- Coordinate the respective change requests process within the region, in alignment with the Key User community
- Coordinate Marketing database cleansing and maintenance, propose and execute marketing campaigns in a direct collaboration with the local Marketing responsible
- Prepare specific PM/E-commerce reports
Your profile:
Education
- University/business school degree (IT, economy, business administration, engineering)
Language proficiency
- Excellent command of English language crucial
- Every other language preferred (German, French, Slavic, or other languages spoken in EMEA)
Required abilities
- Excellent communication and lateral leadership skills
- Joy in developing the Performance Marketing and E-Commerce capabilities (Processes/Tools/Organization) of a hybrid network (subsidiaries/dealer)
- Good knowledge of Performance Marketing (Marketo) and E-Commerce (SAP commerce cloud) software in a B2B context, ERP/CRM/MS Office understanding
- Ability to describe and improve business processes
- Ability to work in a complex and diverse environment with numerous stakeholders
- In depth knowledge of the business processes and procedures currently being used globally
- Skilled in problem solving with the local Key User and IT and analyzing business information
- Cultural awareness ability to adapt to country specificities
- Ability to handle complex situations and various information sources at the same time
- Willingness to travel (> 50%)