Key Responsibilities

• Manage customer orders from receipt to shipment, ensuring timely and accurate processing.

• Confirm customer orders and handle changes with appropriate actions.

• Coordinate with internal teams to ensure customer requirements are met.

• Monitor finished goods inventory and raise request for replenish stock as needed.

• Review customer demand regularly and highlight inventory risks.

• Communicate effectively with regional teams to mitigate risks and improve service levels.

Qualification

• Education: Bachelor’s degree in Supply Chain Management, Business Administration, or a related field.

• Experience: Minimum of 5 years of experience in Customer Service or Order Management preferably in the manufacturing industry.

• Skills: Strong negotiation, communication, and interpersonal skills. Proficiency in Microsoft Office Suite.

• Language: Fluency in Thai and English is required.

• Other: Strong analytical and problem-solving abilities. Ability to work under pressure and meet tight deadlines.