We're all about helping brands turn ideas into impact.
Frontify’s brand platform transforms how teams organize digital assets, collaborate on projects, and create engaging campaigns. Our people empower thousands of marketers and designers — including teams at Uber, Microsoft, Volkswagen, and Telefónica — to build engaging brands.
With headquarters in St. Gallen, Switzerland, and offices in London and New York City, we share a vibrant culture built on creativity, collaboration, inclusion, and joy. And we’re on the lookout for new team members to share our vision. If you’re ready for a brand-new adventure, keep reading!
Your team
They're a diverse team of generalists who aim to know everything about anything Frontify. We love asking questions that drive learning and bringing that knowledge to colleagues and customers. Working cross-functionally, we bridge gaps between Technology, Business, and Services to create a panoramic view of the business. We’re a team that’s all about trying new things, and we’re people who value creativity, autonomy, transparency, solidarity, and boast a can-do attitude.
Your Mission
As an Implementation Consultant within Product Services, you are responsible for leading and coordinating the post-sales implementation journey for new customers. You act as the primary point of contact during this critical transition phase, ensuring customers are both operationally and technically prepared for a successful onboarding.
Working closely with Sales, Customer Success, Partnerships, and Technical Solutions, you align stakeholders, clarify requirements, and drive implementation milestones forward. You proactively identify risks, manage dependencies, and ensure all prerequisites are in place before onboarding begins.
In this role, Implementation serves as the central coordination layer between deal close and Customer Success handover — ensuring a seamless transition, strong customer confidence, and a solid foundation for long-term success.
We understand that every candidate’s experience is different. If you’re interested in this role but don’t tick all the boxes, we still encourage you to apply.
Why join us?
Thrive with the tools and support to shape your future at Frontify. Be part of a product that connects brands and people with a human touch. Enjoy flexibility, opportunities to grow, and exposure to innovative technologies and ideas. Join a vibrant, social team—whether you love animals, yoga, or travel, we’ve got the Slack channels for you!
What we offer
-Medical, dental, and vision coverage with fully company-paid plan options
-401k with 5% matching
-A minimum of 25 days of PTO per year
-Paid educational and wellbeing days off
-Parental, bereavement, and sick leave Wellbeing, learning and development, and commuter allowance
-Home office setup budget
-Weekly free office lunch
-Workation: Work from inspiring locations around the world (45 days annually) Invite to our summer company meet-up
Important to us
Frontify is a place where authenticity and inclusion thrive, empowering every voice to help shape our future.We’re committed to providing an inclusive recruitment experience. If you need an accommodation due to a disability or any other protected reason, please contact [email protected] or speak with your talent partner. All accommodation requests are confidential and will be handled in line with applicable laws.
Next steps
If there’s a fit, you’ll meet our Talent Partner to discuss your experience and explore whether Frontify is the right place for you.
This description outlines the primary duties of the role, which may evolve in response to business needs and company growth. We’re looking for someone comfortable with change and excited to contribute to a dynamic environment. If this sounds like you, come join us and help shape what’s next.
We may conduct preliminary checks for successful candidates, depending on the role and in line with local laws. We’ll share all relevant details during the interview process.