Posted:
3/27/2025, 7:26:26 PM
Location(s):
Flemish Brabant, Belgium
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Workplace Type:
On-site
Date Posted:
2025-01-16Country:
BelgiumLocation:
Spoorwegstraat 34, 1702 Groot-Bijgaarden, BelgiumWho we are
Since 1853, we have dedicated ourselves to a single goal: moving the world. Our cities are reaching new heights. Our customers are demanding new solutions. Our world is becoming more connected. For more than a century and a half, we’ve been pushing the world onward. It all started more than 168 years ago when Elisha Graves Otis invented the modern elevator and forever changed the urban landscape. Today, the company that bears his name is the world’s leading provider of elevators, escalators and moving walkways, moving more than 2 billion people every day.
We strive to be the best. To us this means we set big goals, rise to achieve them, and win as a team.
At Otis, we move the world forward and our people the most important asset.
What are we looking for?
Otis is currently recruiting for a Supervisor in the New Equipment (Installations) side of the business to manage day-to-day site operations on several New Equipment Installation Projects, reporting to a New Equipment Field Manager.
As a supervisor, and after an extended training period, a region will be assigned in Brussels and/or Wallonia.
Ensure the 3 key absolutes of Safety, Ethics and Financial Control are always maintained, during the realisation of newly sold elevator projects.
Make planning, considering priorities and changing circumstances, with respect for contractual obligations.
Safety and process checks, inspections and safety briefings.
Advice and support customers with the realisation of their projects
Ensure flow of materials to deliver project; organize tooling and logistics
Control site resources, manage, coach and support a team of OTIS technicians and subcontractors.
Administrative & financial follow up of your projects
Approve declaration of conformity & handover units to customer only when in line with the actual legislation
Required skills & experience:
Experience in managing technicians onsite is required
Customer oriented, you’re organised and able to maintain under fluctuating demands and pressures.
Be results driven and communicate effectively with colleagues and stakeholders.
Good planning, problem solving and communication skills
An understanding of the importance of delivering excellent customer service
Strong knowledge of the lift industry or similar experience from electro-mechanical industry
Very good level of French speaking and writing with a good knowledge of Dutch and/or English is required
What can we offer you?
Competitive Basic + Car / Allowance + Paid Travel + Bonus + Pension + Healthcare
The opportunity to work for the world’s leading lift manufacturer, with some of the most prestigious customers in Belgium.
Why join Otis?
Otis is the Industry Leader: Work with the globally recognized brand known for innovation, safety, and excellence.
Play a critical role in shaping the future of new equipment field operations.
Be part of a dynamic, high-performance environment with opportunities for professional development.
Working with us means working alongside top professionals in a forward-thinking and customer-centric organization, in a collegial and familiar atmosphere.
If you are a (m/v/x) with a passion for leading and organizing and delivering value to our customers in the elevator industry, we invite you to apply and help us elevate the future of urban mobility!
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Website: https://www.otis.com/
Headquarter Location: New York, New York, United States
Employee Count: 1-10
Year Founded: 2018
IPO Status: Private
Last Funding Type: Series A
Industries: Finance ⋅ Financial Services ⋅ Marketplace