Senior Team leader - Service Delivery Management
 

Are you passionate about Service Delivery and owning “wing‑to‑wing” project execution, delivering on time and within budget, managing customer partnerships, and driving financial, operational, and HSE excellence across the project lifecycle?

Do you thrive in leading complex operations, managing customer and financial outcomes, mitigating risks, and partnering with cross‑functional teams to drive profitable growth and operational excellence?

Partner with the best
 

Baker Hughes stands as a leading global energy‑technology company, delivering innovative solutions that make energy safer, cleaner, and more efficient across the entire value chain. Operating in more than 120 countries, the company blends deep industrial expertise with advanced engineering and digital technologies to support energy production, transformation, and decarbonization. With over a century of heritage, Baker Hughes partners with customers in oil and gas, industrial sectors, and emerging energy markets to accelerate progress toward a more sustainable energy future

Fuel your passion

The Senior Team leader - Service Delivery Management provides leadership for project fulfilment within the Baker Hughes Subsea Systems Services & Offshore business across Indonesia The role is accountable for end‑to‑end operations and project delivery, including schedule adherence, financial performance, risk management, contract execution, and customer satisfaction throughout the life of field.

As Senior Team leader - Service Delivery Management, you will be responsible for:

• Serve as the primary point of contact for key customers across technical, operations, service delivery, financial, quality, and execution matters.
• Lead end‑to‑end project and service delivery from project award through execution, installation and commissioning, ensuring on-time delivery, within scope, and within approved budgets.
• Act as the single point of accountability for “wing‑to‑wing” project execution across Baker Hughes and the customer interface.
• Build and sustain strong customer and stakeholder relationships to drive satisfaction, trust, and repeat business.
• Identify, assess, and mitigate commercial, technical, and execution risks while ensuring compliance with contractual, regulatory, and company requirements.
• Own overall project performance, including schedule adherence, quality, technical execution, and financial results.
• Develop, execute, and maintain detailed project delivery and execution plans in collaboration with cross‑functional support teams.
• Manage contract financial performance, including cost control, invoicing, cash collection, claims, variations, and margin improvement.
• Promote a culture of excellence in HSE, quality, compliance, customer service, accountability, and high performance, aligned with Baker Hughes values.

To be successful in this role you will:

• Bachelor’s degree in Engineering, Project Management, Business, or a related field.
• Strong experience in subsea operations and service delivery with ownership of schedule, quality, technical execution, and financial performance.
• Detailed technical knowledge of subsea equipment, particularly subsea wellheads.
• Proven ability to manage customer relationships and act as a primary interface in a matrix, cross‑functional environment.
• Solid understanding of contract, commercial, and financial management, including cost control, cash flow, and risk mitigation.
• Demonstrated leadership, communication, and problem‑solving skills, with a strong commitment to HSE, quality, compliance, and continuous improvement.

Work in a way that works for you
 

A flexible working arrangement, including remote work, is supported based on customer engagements and project needs. Business and project priorities will take precedence to maintain the high level of commitment expected at Baker Hughes.

Working with us
 

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
 

Working for you
 

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we must push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
 

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

The Baker Hughes internal title for this role is: Services Senior Team leader - Service Delivery Management