MAP Operations Specialist

Location: Mexico City (Hybrid)

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As an MAP Operations Specialist supporting the Promotion/Advertising Regulatory Affairs team, you will ensure a controlled documentation system, record retention, and information services, including electronic records retention processes in accordance with regulatory requirements. Complying with regulatory agency requirements and maintaining the technical and non-technical documentation change system. Develop and implement procedures to classify and maintain records.  Interpreting and enforcing all documentation formatting, standards, policies, and operating procedure requirements. In some organizations, this may include identifying submission components, communicating documentation standards, and coordinating the assembly of regulatory dossiers.  

In this role, a typical day will include:

• Supports/assists in acting as a centralized knowledge hub of MAP and provides guidance to project owners/agencies/reviewers on the process to streamline material review
• Collaborates with Brand to set prioritization of review to manage review priorities against business needs, assists in triage of materials for appropriate review, and provides guidance on submission readiness.
• Supports MAP review meetings to ensure all review requirements and processes are followed, effective time management, and assists in promoting collaborative problem-solving and teamwork.
• Prepares pertinent approval documentation and ensures distribution of the materials submitted to reviewers for compliance review.
• Reviews materials submitted for review to ensure readiness according to established criteria and templates as applicable (e.g. proper referencing and annotations)
• Tracks all submissions to ensure task completion and for monthly reporting purposes (metrics) to senior management
• Ensures effective implementation and use of any electronic review tools
• Assists in identifying team/process/system issues and assists the team to address collaboratively, recommending systemic process improvements.
• Reviews, edits and approves all assigned project deliverables against project documentation and specifications prior to client delivery within established timelines
• Supports work of, or acts as proof copy editor as needed to ensure that all required changes are addressed, and the material is complete and accurate.
• Prepares pertinent report documentation (e.g., metrics and monitoring reports) and ensures distribution of reports.
• Assists with special projects as needed (e.g. development of new SOPs)
• Remain current on all compliance requirements and processes as they pertain to promotional practices and guidelines established by the corporation.

WHAT YOU’LL BRING TO ALCON:

• Bachelor's degree (Science background will be a plus
• Excellent command of written and spoken English, other major languages are a plus.
• 1 - 2 years of experience in a similar role

HOW YOU CAN THRIVE AT ALCON:

• Opportunity to join a growing, early-stage organization built within a mature, stable global company.
• Friendly working environment and a diverse and highly motivated team
• Individual career development plan and possible career growth within a newly created account
• Truly international environment and daily interactions with colleagues and stakeholders from all over the world
• Attractive benefits & compensation package
• Flexible hours and remote work possibilities (min 3 days per week office-based)

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Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status.

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Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status.