About Target:  

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. 

Target UX is a group of design, research, and accessibility practitioners and experts, with a passion for improving and innovating our digital experiences for Target’s guests, team members, and partners. Here, we pride ourselves on designing tangible, inspiring, and impactful solutions that serve all aspects of our business– and being a part of the team means you will play a critical role for Target’s digital experience by increasing ease, simplicity, value, and delight for every touchpoint.   

About the role:   

As a Senior Manager of UX within our Enterprise UX team, you will have the responsibility of leading a team of Designers to create & contribute to experience strategies in service of enabling Target’s Enterprise Strategy. By leveraging seamless and intuitive experiences across touchpoints your team will demonstrate impact by delivering for our broad user base (including warehouse and HQ team members as well as vendor partners) ultimately fueling growth for the business. You’ll guide the team to use tried and true design methodologies such as human centered design thinking to understand team member needs, balance business ideas, deliver best-in-class design from concept to execution, while championing cross-functional experimentation. 

Success for this leader requires the ability to understand Target’s priorities and partner with a broad set of stakeholders to establish design & experience direction. Day to day you’ll ensure your team has what they need to thrive and deliver great work. This includes operating routines, insights, design direction, partner awareness, and a collaborative and inclusive culture.  

Responsibilities: 

• Build trust and proactively partner with UX, Product, Tech & Business stakeholders to set the stage for your team to achieve exceptional outcomes

• Lead balanced UX teams and grow their team's ability to balance multiple projects/demands

• Coach, mentor, and guide a team of individual contributors of various levels, helping them to grow and develop new skills, while increasing trust, transparency, and engagement

• Work closely with cross-functional teams to integrate design processes into the overall product development lifecycle

• Maintain high-quality standards for your team throughout the design process including reviewing the work of the design team, conducting design critiques, and making sure that the final deliverables meet the established criteria

• Champion user-centered design principles within the organization, promoting and advocating its importance 

About you:   

• 7+ years of experience in UX/digital product design with a strong understanding of the craft of design

• Ability to demonstrate capabilities in leading, and coaching high performing, cross-geography or remote teams

• Foundational understanding of digital retail businesses

• Experience working in large, matrixed, global or multi-national organizations a plus

• Demonstrated ability to build relationships and create impact through multiple levels of leadership including other Sr Managers, Directors, and Sr. Directors, and can maintain both drive and patience throughout the journey

• Ability to balance short-term and long-term thinking while raising quality and team performance

• Proactively identify and resolve issues that may impair the team from meeting strategic, business, or financial goals

• Strong data-driven visual, verbal, and written story-telling skills with ability to bring partners along

• Experience successfully managing many stakeholders through all phases of the design process