Executive, Branch

Posted:
12/16/2024, 5:35:38 PM

Location(s):
Petaling Jaya, Selangor, Malaysia ⋅ Selangor, Malaysia

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering the Branch Executive with the resources to solve critical problems for the future of our business, which is why we need you. 

Position responsibilities:

  • To ensure the smooth running of the branch operations

  • To provide support to advisers by providing information on products, promotions, or campaigns

  • To support the sales and recruitment activities for Advisers at the branch

  • To coordinate training sessions & activities for Advisers at the branch

  • To deliver quality customer service to advisers and unit holders by attending to their queries and complaints

  • To prepare sales and recruitment report for the branch.

Requirements:

  • Experience within the financial services industry

  • Meticulous with good interpersonal skill

  • Able to communicate with people from all levels

  • Proficient in Microsoft Office

When you join our team:

  • We’ll empower you to learn and grow the career you want.

  • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

  • As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Working Arrangement

Hybrid