Payments Business Analyst

Country: United Kingdom

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We have a fantastic and interesting opportunity to join Santander as a Business Analyst within our Payment Centre of Excellence (PCoE), this team powers payments for Santander UK (Group).

As a team, PCoE, plays a key role in the successful development and delivery of Group’s Payments strategy and future scalable payments platforms. We have a role to play both internally and externally to build outstanding customer payments propositions, as well as modernisation and moving the payments capabilities forward, against the industry and regulatory developments for the benefits of customers and our businesses.

It is an exciting time to work in PCoE. You will be working in a highly collaborative environment to deliver outstanding team results. We will provide you with a diverse, energising, and lively environment that focuses on your development.

The difference you’ll make:

• Delivering of key projects covering scope and quality within agreed timelines and managing the contributions of key stakeholders. Ensuring all governance requirements are met for those deliveries

• Working with internal stakeholders to identify and understand business requirements and plan technical delivery

• Bringing structure to the business request, translate requirements and lead complex projects through completion

• Ensuring all controls are fully documented and operated correctly

• Utilising good business knowledge with technical expertise to help the team turn sound business information into technical output

• Using project management experience and knowledge to manage the timely delivery of projects across the business areas within the workstreams, with accurate reporting on status, scope and budget, and dependency management

What you’ll bring:

• Previous experience as a Business Analyst within a Payments environment

• Experience of working with and implementing change projects

• Experience of developing processes and procedures in regards to governance and change management principles

• Exceptional stakeholder management skills, comfortable challenging, constructively and influencing stakeholders across all divisions of Santander

• Proven diagnostic, problem solving and analytical skills

It would also be nice for you to have:

• Able to build rapport with project stakeholders and demonstrate influencing skills

• Excellent written and oral communication skills. Uses all available channels and mechanisms to effectively to communicate to all employees across the bank

• Have experience of working in agile, including an awareness of agile tools and how to use them (such as JIRA and Confluence)

What else you need to know:

This role is offered on a 2 year Fixed Term Contract basis, however, there is a possibility this could lead to a permanent role and is based from our Milton Keynes (Unity Place) office. 

We want our people to thrive at work and home, and also be able to deliver the best outcomes for our customers and to help each other develop. To support this, we offer site-based contracts with a hybrid working pattern and our expected level of attendance in an office is at least 12 days per month (pro-rata for part-time roles).

If you apply for this role in this location, it’s important you consider your travelling distance, time and cost from your home to the office.

We’re happy to discuss specific working patterns and arrangement within this hybrid approach during the recruitment process.

If you’re interested in this role but with part time hours or a job-share we would still love to hear from you and discuss these.

Application process

If your application is successful a member of our recruitment team will be in touch. We will arrange a short call with you to learn more about you and what you are looking for from your next career move, as well as answer any questions you have about working in the Santander tech team. If both sides agree we will send your CV to the hiring manager to review. For this position, the interview process will be :–

1st Stage – Competency based interview – this will be for up to 1 hour

2nd Stage – Possibility of a 2nd stage if required

If there’s anything we can do in the recruitment process to help you achieve your best, please let us know.

Inclusion

At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed.  We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we’ll reward you.

As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs.

For part-time / contract roles, your salary, bonus (where eligible) and certain benefits will be prorated to reflect your working hours / contract duration.

• We put 8% of salary into your pension, even if you don’t contribute yourself. We’ll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer.

• 30 days’ holiday plus bank holidays, which increases to 31 days after 5yrs service, with the option to purchase up to 5 contractual days per year

• £6,000 car allowance per year

• Company funded individual private medical insurance

• Voluntary healthcare benefits at discounted rates such as private medical insurance for your family, dental insurance, healthcare cash plan and health assessments

• Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover

• Share in Santander’s success by investing in our share plans

• As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services

Learn more about our benefits and family friendly policies

What to do next:-

If this sounds like a role you’re interested in, then please apply.

If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through telephone, email, or face to face. You can contact us at [email protected] or call 0870 414 9080.