WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize the promise of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital transformation.

We are seeking a strategic leader to innovate and scale our global Scaled Customer Success function. This individual will be responsible for a specific customer segment, driving adoption, retention, and risk mitigation. They will lead initiatives to develop customer-centric playbooks, programs, and engagement models that optimize customer outcomes at scale. As a key innovator, this leader will enhance efficiency through automation, technology, and best practices, influencing the broader customer success and experience strategy while ensuring sustainable growth.

Our job titles may span more than one career level. The starting base pay for this role is between $150,000 and $170,000. The actual base pay is dependent upon many factors, such as: location, training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package.

TO ALL RECRUITMENT AGENCIES:

WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.