SaaS Systems Administrator

Posted:
10/9/2024, 3:49:02 PM

Location(s):
California, United States ⋅ San Francisco, California, United States

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
IT & Security

Workplace Type:
Hybrid

About Envoy

Envoy’s workplace platform has redefined how companies welcome visitors, improve the onsite experience, book desks and meeting rooms, manage deliveries, and access accurate and unified workplace data in 16,000 locations around the globe by designing products that solve common workplace problems.

Envoy provides a simple way to manage your complex safety, security, and compliance needs across all your workplace locations—wherever you need to bring people together.

Rely on smart, automated solutions to common workplace problems, like freeing up unused space and eliminating repetitive tasks. Not only does this allow you to make the most efficient use of your space and resources, it frees up your team’s time to focus on the work that matters.

With Envoy’s intuitive technology that employees actually enjoy using, you can create a great workplace experience that fosters community and togetherness by making it easy for teams to coordinate working onsite.

Unlike companies that offer disconnected workplace solutions and disparate (and often imprecise) data sources, Envoy’s platform provides accurate, comprehensive, and unified workplace data so you can make informed business decisions. Envoy’s integrated solutions pull data from multiple sources to ensure that you always have the most accurate data available.

For more information, visit Envoy.com.

 

About the Role

Envoy’s Workplace Technology team strives to create a workplace that just works. You will join an experienced Workplace Technology team in building, supporting, and evolving an innovative technology experience for all Envoys. We believe Workplace Technology is more than a service desk; we don’t just keep the lights on—we design the light.

Our team is seeking an exceptional SaaS Systems Administrator who can architect scalable SaaS solutions to meet dynamic business needs. This is a full-time, onsite role, reporting to our Workplace Technologies Systems Manager. Envoy has a fast-paced startup environment, and we’re looking for individuals who are creative, adaptable, and organized.

This is a hybrid position that requires at least 3 days a week (Tuesday - Thursday) in our San Francisco HQ.

You Are

  • A seasoned Workplace Technology professional with a strong customer service orientation.
  • An expert in SAML, SSO, OAuth, and SCIM.
  • Passionate about automation and workflow optimization.
  • Highly experienced in the Modern Apple Ecosystem (ABM, MDM, DEP, VPP).
  • Security-minded when deploying solutions, with a focus on identity management and zero-trust architecture.
  • Enthusiastic about the latest trends in cloud-first strategies.

You Will

  • Architect, deploy, and manage SaaS applications, focusing on identity management and SCIM integrations for user provisioning and deprovisioning.
  • Conduct root cause analyses, identify solutions, and implement them effectively.
  • Document processes and train team members on Workplace Technology expertise.
  • Collaborate on company-wide Workplace Technology initiatives, ensuring alignment with business goals.
  • Develop custom automation tools to streamline cloud infrastructure management.
  • Prioritize multiple projects in a dynamic, fast-paced environment.

You Have  

  • Deep technical knowledge of SaaS applications, including Google Workspace, Atlassian, Office 365, Okta, Zoom, Slack, and others.
  • Experience with a cloud-first architecture (zero-trust, no on-prem).
  • Proficiency in programming languages for automation and scripting.
  • Strong skills in command line operations, SCIM implementations, and scripting.
  • Advanced networking knowledge and expertise in cloud security practices.
  • A proven ability to adapt quickly to changing priorities and make decisions in real-time.
  • Exceptional communication skills for translating technical concepts into user-friendly language.

Bonus Points

  • Experience in IoT and home automation.
  • Background in Unix/Linux OS System Administration.
  • JAMF Management experience.
  • Enterprise-level network administration experience.

Envoy's compensation package includes market competitive salary, equity for all full-time roles, and great benefits. If you are located in the San Francisco Bay Area, our expected cash compensation for this role is $$134K - $153K (Annually). Final offers may vary within the range provided based on experience, expertise, and other factors.

If you have any questions related to compensation, please contact Recruiting after you apply.

#LI-Hybrid

By applying for this position, you acknowledge that you have fully read and understand the job requirements and received the Envoy Privacy Notice for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Envoy to process your application. Envoy is an EEO Employer and does not discriminate on the basis of any characteristic protected by local, state or federal law.