Responsibilities:

PARTNER KEY DOOR DEVELOPMENT AND ELEVATION

1.          Key Door Planning Excellence

• Systematically and efficiently operate and manage stores according to Converse policies and strategies.

• Converse partner’s key door biz data analyze, collaborate with partner to drive key door sales performance.

• Create key door seasonal & monthly goal platform including rev target, promotion event, retail moment and build hub door community.

• Planning and execute key door project & sharing Best Practice to internal team.

2.          Business Partner retail team enablement

• Frequently hub door visits within managed city or area, check store FOH/BOH environment and feedback store zoning efficiency and opportunity.

• Provide cross team frequently feedback & insight from product and operation.

• Optimize consumer journey through in-store consumer experience.

• Staffing forecast and peak hour management. 

• Check store services quality, customization, fitting room services etc, summarize consumer satisfaction survey.

• Key door staff space setup.

3. Key window of WHSL team collaborate with cross-function team

• Work with Marketing/Planning/Finance/…for partner operation.

• Partner & WHSL sales’ request and feedback follow up.

• Provide cross team frequently store feedback & insight from product and operation.

Requirements of this role:

1.         At least 3 years management experience in retail or service industry, strong sales, store and people management experience.

2.         Goal & result oriented, good leadership, communication, organization and coordination.

3.         Strong analysis and calculation skills, proficient in using office software.

4.         Fluent in written and spoken English.

5.         Full-time university degree or above.