Reporting to the Head of Facilities, as a Facilities Helpdesk Administrator you will be responsible for coordinating maintenance, liaising with landlords and working with suppliers for the JD Gyms team.

·       Job Title – Facilities Helpdesk Administrator - JD Gyms

·       Location – JD Gyms Wigan

·       Working hours – Monday to Friday, 9:00am to 5:00pm.

Role Responsibilities: 

Financial/ Commercial -

• Co-ordination of purchase ordering for minor capital works, reactive maintenance, and planned maintenance.
• Invoice reconciliation, aiding resolution to invoice disputes and invoice recording.
• Ensure orders placed with correct suppliers assist in Capex and Revenue processes.
• Co-ordination of supplier agreements as requested by line managers.
• Support the Property function to ensure efficiency of service and continuous improvement with all 3^rd Party contractors
• Liaise with our insurers re claims, including responding to correspondence and other information.
• Liaise with our Landlords re disputes, including responding to correspondence and other information.
• Co-ordination of purchase ordering for capital projects, invoice reconciliation & recording.
• Co-ordination of supplier agreements as requested by line managers.

Strategic & Operational - 

• Co-ordination of general enquiries into the Property department
• Departmental administration to include database management, invoice procedure, meeting and team movements, monitoring updating, and publishing records, and coordination of supplier agreements.
• Liaise with Preferred contractors to assist in co-ordinating reactive and planned maintenance activities and minor capital works.
• Liaise with Clubs and internal departments to provide a professional and efficient service.
• Provide any other administration duties as required ref holiday cover.
• Support to Head Office Manager with property duty requirements
• Support clubs with O.O.H emergencies on a rota basis

People & Development - 

• Supporting the team as required.
• Helping team to hit deadlines for reporting.
• Support the Property Functions and assist in promoting the highest standards that are enforced and maintained throughout the company.
• Supporting the team as required.
• Helping team to hit deadlines for reporting.

Customer & Culture - 

• Drive culture of continuous improvement in systems and process
• Challenge where you see that systems and process do not achieve JD Standards.
• Respond to written correspondence and phone calls from Clubs and external parties.

Systems & Proccess -  

• Make use of available systems to maximise team effectiveness
• Coordinate the movements of the department
• Maintain all databases and logging systems
• Develop and manage new reports as required
• Produce regular summaries of claim status.
• Coordinate club Risk Management and feedback.  

What We're Looking For:

• Computer Literate, typing ability and knowledge of Word, Excel and Access      Databases
• Strong Organisation and administrative skills
• Ability to prioritize
• Excellent communication skills
• Confident communicator at all levels

The Company:

The JD Group is a leading omnichannel retailer of Sports Fashion, Street & Premium Fashion, Outdoors and Gyms with over 60,000 colleagues over 3,400 stores across several retail fascia's in over 30 markets around the world.

We are an equal opportunities employer who embraces and values differences. We recognise the importance of an inclusive workplace culture in which everyone can thrive irrespective of their background or identity.

To be a part of this successful and continuously growing company, you will have the desire to ingrain our strategic goals of being a people first, a digital leader and customer focused organisation which provides operational excellence and is continuous with identifying new areas of growth into our day-to-day.

We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits:

• Incremental Holiday Allowance
• Staff Discount on qualifying purchases across Group retail stores and online
• Exclusive Colleague Bike Discount scheme
• Discounted Gym membership
• Personal development opportunities to learn and develop at work
• Access to Apprenticeships and accredited qualifications

Interested?

If you are interested in this position, then press the Apply Now button.

Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of your application, please consider your application to have been unsuccessful on this occasion

Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager.

Thank you again for your time.