Employment Type

Permanent

Closing Date

7 Mar 2026 11:59pm

Job Title

Senior HR Solution Advisor

Job Summary

As the Technology Solutions-Senior Specialist, your role is instrumental in providing expertise and support to internal and external stakeholders in the delivery of Telstra’s solutions. You use your deep technical expertise to ensure solutions deliver a great customer experience. Core to enabling wholistic solutions to be designed, implemented, and maintained, is your continuous learning mindset, focus on collaborative teamwork and broad technical capability.

Job Description

Main focus of the role:

As the Technology Solutions-Senior Specialist, your role is instrumental in providing expertise and support to internal and external stakeholders in the delivery of Telstra’s People Tech solutions.

You use your deep technical expertise to ensure solutions deliver a great employee experience. Core to enabling wholistic solutions to be designed, implemented, and maintained, is your continuous learning mindset, focus on collaborative teamwork and broad technical capability.

You use your deep technical expertise to manage People Tech systems like Workday, Paradox, Service Now, UKG, ADP etc. You will manage both configuration work as well as provide expertise on Strategic programs of work.

Your leadership is instrumental in developing technical capability in Global People Operations & configuration team

Role Overview

• We are seeking an experienced HR Technology leader to provide end-to-end program delivery leadership across strategic and operational initiatives. This role is responsible for leading large-scale HR Technology programs—primarily centred on Workday and the broader HR technology ecosystem—while building high-performing teams and delivering measurable business value.
• You will partner closely with HR, IT, Compliance, and business stakeholders to deliver industry-leading HR technology solutions that support enterprise transformation and operational excellence.

Key Responsibilities

Program \& Delivery Leadership

• Lead the delivery of strategic and operational HR Technology programs, ensuring outcomes are aligned to business objectives.
• Own end-to-end program governance, planning, execution, risk management, and value realization.
• Drive delivery excellence across complex, multi-system HR Technology initiatives.

HR Technology \& Transformation

• Lead HR Technology solution delivery, primarily driven by Workday and integrated systems like ServiceNow, UKG, ADP, and more within the HR ecosystem.
• Support HR Strategy \& Transformation initiatives by delivering scalable, compliant, and future-ready HR Technology solutions.
• Lead initiatives that integrate Workday with other enterprise systems, defining technical and functional requirements in collaboration with internal teams and vendors.

Solution Design \& Problem Solving

• Partner with business stakeholders to understand challenges and identify technology-enabled solutions to achieve business goals.
• Lead workshops, design sessions, and solution forums to drive alignment and solution clarity.
• Translate business needs into actionable delivery plans and measurable outcomes.

People \& Vendor Leadership

• Build, lead, and develop a high-performing team of internal employees and external delivery partners.
• Provide strong people leadership, coaching, and performance management.
• Manage vendor relationships and ensure effective delivery outcomes across partner engagements.

Process, Controls \& Continuous Improvement

• Proactively identify opportunities for process optimisation and technology improvements.
• Design and implement process improvements and robust audit and control frameworks.
• Lead root cause analysis and remediation initiatives, escalating to operational improvement teams where required.

About You

Experience \& Expertise

• 10–15 years of experience in HR Technology, HR Systems Delivery, and Operations within large enterprise environments.
• Proven track record delivering large-scale, complex HR Technology programs.
• Deep hands-on experience with Workday; exposure to other ERP is highly desirable.
• Strong experience navigating complex ecosystems involving IT, compliance, audit, and regulatory requirements.
• Demonstrated ability to lead enterprise integrations and cross-platform HR Technology initiatives.
• Experience in leading AI Enabled Programs will be desirable.

Leadership \& Capability

• Strong people leader with experience managing diverse, multi-disciplinary teams.
• Proven stakeholder and dependency management capability across senior business and technology leaders.
• Advanced problem-solving skills, including structured root cause analysis.
• Experience preparing investigation materials, executive communications, and formal documentation.

Qualifications

• Workday or other ERP certifications are highly desirable.
• Program and Project Management experience is essential.
• Program Financial Management experience is desirable.

Why Join Us

This is a senior leadership opportunity to shape the future of HR Technology at scale, influence enterprise-wide transformation, and work at the intersection of people, process, and technology.

If you are looking to take the next step in your career, we want to hear from you

As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.  

As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.

We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team via the contact details found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment