Job Summary:

At Red Hat, our interns are an integral part of the team. They don’t get relegated to busywork or unimportant tasks, but participate in the day-to-day work and are active contributors to their team. We are currently looking for Business Analyst interns to join us in Brno. You will work closely with a senior mentor to gain technical knowledge and experience in your field, and cooperate with a broader international team both locally and globally. 

• Paid 12-month internship with possible extension to 24 months in total. 

• Flexible working hours, on average 20 hours/week

• Start date on February 1st 2025

The Red Hat Information Technology Experience (ITX), Endpoint Systems team is seeking a Junior Business Systems Analyst Intern. Our team is responsible for the full lifecycle distribution of hardware (laptops and mobile devices) to our associates around the globe. In this role, you will be responsible for partnering with leadership and your peers to identify, document, and develop process improvements for the business. Given high-level direction, you’ll be able to contribute to and provide analytical support for our active projects.

During this internship, you will help apply data management and analysis techniques to quantify the health and sustainability of open source software communities. You will have regular contact with AL/ML engineers and other data scientists gaining important insights into how Red Hat fosters its open source communities to grow its business. And you'll collaborate with open source community builders to provide timely reports of upstream activities to Red Hat stakeholders. 

The focus for Red Hat's Intern Program is a dual partnership between the Emerging Talent Team, and our intern managers. We can offer you professional development, social engagement and networking, performance and development, and meaningful work throughout your time at Red Hat. 

Job Responsibilities:

• Collect and document input from Red Hat technology users, customers, and other stakeholders to understand customer needs and requirements. 

• Execute and develop a competitive analysis by researching competitive solutions and documenting their relative strengths and weaknesses.

• Develop and prioritize and document requirements, epics, and user stories for new releases of our offerings. 

• Translate key findings into visualized presentations

• Network with other talented interns in an inclusive and diverse workplace where you can be yourself and thrive

Required Skills:

• Knowledge of change management practices, with a concentration on minimizing customer disruption while meeting our regulatory standards

• Interest in business process improvements with a technology focus

• Applicants must be currently enrolled in 3rd or 4th year of a Bachelor's degree or in a Master's degree in an accredited university program in the Czech Republic during the full duration of the internship

• Excellent written and verbal communication skills in English 

• Ability to manage tasks, meet deadlines and analyze data to foster data-driven decisions

• Ability to effectively establish and maintain communication with both internal and external stakeholders

• Strong organizational and logistical skills

• Passion, curiosity, and desire to create new things and examine how things work internally

• Willingness to learn and proactively work as a part of a wider team

Please note that due to a limited number of internship opportunities and high volume of applicants, we can not guarantee that we will be able to speak with each of you. It is very important that your CV shows all your education, projects and other activities, otherwise you might be rejected before the round of screening interviews. You can find tips and recommendations in this article. As a part of the Internship Program, you can apply for up to 3 postings.

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

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