What is the opportunity?

As the Senior Manager Payroll Modernization you will drive the transformation of RBC's payroll, pension, and benefits processes through the SAP Payroll Modernization project. Leading a high-performance team, working in collaboration with the Project Delivery team and HR Information Technology, this role is accountable for delivering a transformed payroll infrastructure that enhances accuracy, operational efficiency, ultimately supporting RBC’s commitment to innovation and operational excellence in payroll.

What You’ll Do:

Team Management & Development

• Build, mentor, and retain a high-performing team of Payroll Modernization Specialists and UAT resources
• Set clear performance expectations aligned with program objectives, manage performance through established measurement tools; promote reward and recognition of top talent; coaches and mentors direct reports on an ongoing basis ensuring development plans are in place
• Allocate resources strategically based on program needs and individual capabilities

Process Transformation

• Oversee end-to-end process mapping, analysis, and optimization across payroll, pension, and benefits
• Define "as-is" and "to-be" workflows in collaboration with cross-functional stakeholders
• Lead wage code standardization initiatives to ensure consistency and compliance
• Identify and prioritize process improvements that enhance efficiency and reduce risk
• Ensure alignment with regulatory requirements and RBC's control environment
• Guide the definition of functional and technical requirements for the SAP payroll application
• Champion design decisions that balance modernization objectives with operational feasibility

Testing & Quality Assurance

• Oversee a comprehensive testing strategy, including unit, integration, and User Acceptance Testing (UAT)
• Ensure test plans, test cases, and scripts are comprehensive and aligned with requirements
• Guide the team in identifying, documenting, and validating defect resolutions

Change Management

• Develop and execute a change management strategy addressing organizational readiness and adoption
• Ensure comprehensive process documentation reflects updated workflows and system functionality
• Oversee the creation of user guides, reference materials, and quick-reference documents
• Guide team to establish training and support mechanisms for seamless user adoption
• Build a knowledge repository to support ongoing operations and future enhancements

Post-Implementation Support & Continuous Improvement

• Establish a post-go-live support structure to address user issues and system challenges
• Monitor system performance, user adoption metrics, and operational outcomes
• Support the transition from implementation to steady-state operations
• Recommend and prioritize enhancements based on user feedback and business needs

What do you need to succeed?

Must-have:

• 7+ yaers of demonstrated success leading complex, multi-year transformation programs
• Proven experience managing organizational change and driving adoption
• Strong team building, mentoring, and performance management capabilities
• Experience with process mapping, optimization, and standardization methodologies
• Understanding of system testing methodologies and quality assurance practices
• Strong planning, prioritization, and risk management capabilities
• Strong communication and stakeholder engagement skills

Nice-to-have:

• Strong data analysis and decision-making skills
• Familiarity with SAP or enterprise ERP payroll modules
• Knowledge of payroll, pension, and benefits processes and regulations

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses, flexible benefits, and competitive compensation.
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Opportunities to do challenging work.

Job Skills

Adaptability, Customer Service, Decision Making, Detail-Oriented, Human Resources Policies, Multi-Level Communication, Operational Delivery, Payroll, Payroll Administration, Payroll Conversions, Payroll Management, Program Project Management, Time Management, User Acceptance Testing (UAT)

Additional Job Details

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGAMississaugaCanada37.5Full timeHUMAN RESOURCES & BMCCRegularSalaried2026-08-272026-09-10

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.