Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

The IT Development Senior Manager position exists to successfully execute projects / initiatives in an information technology (IT) department. You will coordinate team or group activities with CVS Health and vendor staff resources. You will provide guidance and direction to project teams and direct repartees on planning and execution of projects, technical and functional standards and practice, process and procedures, and career development. You will participate in annual budgeting, capital processes and quality improvement activities for the organization.

Development and Delivery Management

• You will manage assigned functional areas through detailed planning of projects, resources and skillset mapping.
• You will ensure resources are planned according to the functional and technical skillset required for the project delivery.
• You will successfully deliver all projects and programs without compromising quality, budget, scope and schedule.
• You will meet scheduled milestones to ensure projects / programs objectives are met in a timely manner.
• You should have a deep understanding, follow and provide guidance to project teams and resources on principles, practices and techniques followed within the application area and organization.
• You will contribute to IT project planning for one or more business areas; review progress toward plan regularly with clients and make modifications, as necessary; provide quantitative cost/benefit analysis; ensure team is following work, documentation, certification, and audit requirements, as needed

Resource Management

• You will set yearly goals focusing on career development. Discuss and layout plan of action to achieve goals and expectations.
• You will perform periodic assessment of CVS and vendor resources.
• Provide formal and informal feedback to address gaps in performance (functional, technical and soft skills).
• You will perform mid-year and year end assessment.
• Provide comprehensive feedback on strengths and development areas Oversee, review and take action on time sheets for CVS and vendor resource to ensure compliance.
• You will actively participate in recruitment and selection processes for both CVS and vendor candidates, as well as lead onsite and offshore vendor relationships.
• Commitment to ensuring teams adheres to the highest degree of integrity and Code of Conduct standards

Customer Relationship Management

• You will consult with business and IT stakeholders during execution of projects to ensure business and IT expectations are being met.
• You will address any challenge or road block to accomplish project goals and expectations.

You will identify and develop services and service level agreements (SLAs); educate senior leaders on service-related information and continually improve related processes
 

Required Qualifications

8+ years of Information Technology experience including leadership and development management experience in core development and delivery areas including the following:

• 5+ years of experience leading large or multiple application teams to deliver projects and initiatives effectively
• 8+ years of experience in information technology principles, development methodologies and use of platforms/applications or software products
• 8+ years of experience mentoring and supervising full time employees work and career development; as well as onsite and offshore vendor relationships
• 8+ years of experience in handling customer expectations and relationship building

Preferred Qualifications

• Health Care and PBM background
• AS400 / IBMi Series experience

Education
4-year bachelor’s degree in Computer Science & Engineering or equivalent.

Pay Range

The typical pay range for this role is:

$118,450.00 - $236,900.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. 
 
For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 09/04/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.