Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Business Analyst II

The Mastercard Revenue Operations and Enablement team is looking for a Business Analyst who will partner with Technology, Global Business Solutions Center, and various other teams across MA to implement and operate processes associated with the Member Test Facility (MTF). The ideal candidate will be highly motivated, intellectually curious, analytical, and excited by the challenge of balancing the needs of many diverse stakeholders. This individual will drive the end-to-end strategy and enablement of MCBS testing in the MTF environments to ensure risk mitigation and proper hand-offs between MCBS and other MA systems.


ROLE
• Develop, maintain, and periodically update written policy and procedure for billing and quality assurance.
• Partner with Revenue Operations and Enablement project implementation team to develop MTF testing best practices and automation opportunities.
• Execute organizational vision for driving process standardization and best practices through organization-wide change management initiatives and established performance metrics
• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of the Member Testing Facility environments.
• Participate in setting the testing and implementation strategy for the function
• Analyze and interpret test results, providing detailed reports and recommendations for improvements.
• Develop detailed project plans and manage all implementation processes within budget constraints
• Participate in project planning and coordination, ensuring timely delivery of high-quality solutions.

ALL ABOUT YOU

Works with key stakeholders and other resources to design solutions for established objectives, define functional requirements, test and implement the solution
Experience in business analysis across multiple systems
Experience with technical project implementation according to Mastercard technology processes
Familiarity with Mastercard Consolidated Billing System technical complexity including business rules, rating processes and feeders
Experience partnering with business owners to develop technical requirements and system testing Experience determining key business opportunities to lead technology projects
Experience driving business process improvements that establish a data-based business value
Experience forecasting needs, developing strategy and setting goals for technology projects
Demonstrated success building relationships and delivering results on key strategic initiatives Designs solutions leveraging established functional tools and methodologies to support project objectives

Skills:
• Quality Assurance
• Business Analysis
• Global perspective
• IT business process
• Project management
• Requirements gathering
• Technical documentation
• Knowledge of SQL, PowerPivot and Microsoft Access
• Experience in finance and payments industry preferred

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.