Job Description​

The Opportunity:  

Saint Luke’s North Hospital - Smithville Campus, is seeking a Supervisor Nutrition Services. Your experience and expertise in Food Services will allow you to successfully serve a diverse population of customers. Our priority is patient care in that we interact with patients daily and have the opportunity to bring something positive to their day to ensure Saint Luke’s is “The Best Place To Get Care, The Best Place To Give Care.” 

We provide our employees with the opportunity to grow in the health system, to move into leadership roles within the department or further their careers in new directions still within the health system.   

Shift Details: 

• Salaried Full-time position 

• Work week is Monday to Friday & rotating weekends

• Shift times will vary, mainly 8:00 AM to 4:30 PM

• Rotating holidays 

The Work:     

• Responsible for all room service operations that provide products and services to patients. 

• Provides direct supervision to Nutrition Care Technicians and the Call Center where computer and phone skills are utilized. 

• Utilizes several software programs related to patient care, meal ordering, call center operations, and employee management. 

• Works closely with other facilities in the system to ensure standardized approaches are utilized for call center operations. 

• Ensures menus and food products comply with federal state local regulations as well as doctors diet restrictions. 

• Assists with the menu development to ensure quality service and all nutritional standards are met. 

• Provides leadership training and direction to the entire Patient Services team, this includes production and utility in the absence of their direct supervisors. 

• Provides excellent customer service with the ability to provide service recovery as needed. 

• Ensures all safety and sanitation requirements are met. 

• Delegates and directs duties to supporting staff. 

• Assists in hiring staff, manages employees to set standards, trains, and coaches for improvement. 

• Responsible for staff schedules and ensures labor hours and assignments are appropriate for volume needs.  

• Responsible for filling in for staff shortages as needed. 

• Educates team and adheres to policies, procedures, standards and regulations. 

We are looking for someone that is excited about working with people and has a positive attitude, strong customer service skills, willingness to work, flexibility, ability to work without any guidance, eager to learn, not afraid to ask questions, can be on your feet all day, and is a team player.  

Why Saint Luke’s? 

• Saint Luke’s offers competitive salaries and benefits packages to all eligible employees, click here to find out more. 

• We believe in creating a collaborative environment where all voices are heard. 

• We are here for you and will support you in achieving your goals.

• We are dedicated to innovation and always looking for ways to improve.  

Benefits: 

• Health, Vision and Dental 

• Leave of Absence, PTO, Extended Sick Leave, and various Welfare plans 

• Flex and Health Savings Accounts 

• Tuition and Education Reimbursement 

• Various other voluntary benefits available 

• Retirement options 

• Clinical Advancement Program – Shared Governance, Unit Based Project, Career Advancement 

Job Requirements

Applicable Experience:

Less than 1 year

ServSafe Manager Certification - National Restaurant Association

Associate Degree

Job Details

Full Time

Day (United States of America)

The best place to get care. The best place to give care. Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.

Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.