At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Strategy & Corporate Development

Job Sub Function:

Strategic Partnerships & Alliances

Job Category:

Professional

All Job Posting Locations:

Cambridge, Massachusetts, United States of America, New Brunswick, New Jersey, United States of America

Job Description:

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

We are searching for the best talent for Business Operations Manager, Incubation, East North America to be located in New Brunswick NJ or Cambridge, MA.

Purpose: Johnson & Johnson is recruiting a Business Operations Manager, Incubation, ENA. As a leader in innovation, Johnson & Johnson External Scientific Innovation (ESI) is enabling and empowering innovators to create and accelerate the delivery of life-enhancing health solutions to patients around the world. Johnson & Johnson External Scientific Innovation (ESI) leverages its global network of open innovation ecosystems to support emerging companies with resources, experience, partnerships, and venture connections across a broad healthcare spectrum, including pharmaceutical and medical technology sectors. 

The Business Operations Manager is responsible for leading and supporting sourcing, portfolio management and for developing, monitoring, and analyzing KPIs across all operational areas. This role will help drive key initiatives and strategic long-term goals through scheduled tracking and reporting to create visibility of these metrics across the organization. As part of a small and focused team, each person working at Johnson & Johnson plays a critical role.

The Business Operations Manager will be responsible for ensuring customer satisfaction through the effective management of day-to-day Business Operations, accountable for planning, organizing, and providing timely responses to inquiries, and resolving issues. The Business Operations Manager will work in partnership with the Sr. Director of Incubation ENA, and the Global Sr. Director of Strategy & Operations to support the mission of ESI, including, but not limited to compliance, budget management, and reporting. In this role, the Business Operations Manager is responsible for engaging in a cross-functional team and supporting operational and financial compliance.

You will be responsible for:

• Portfolio & partner operations
  • Support the Sr. Director of Incubation, ENA, in managing relationships with portfolio companies and partner incubators.
  • Maintain JFORCE and other systems with up‑to‑date portfolio data and milestone progress.
  • Track and report on partner incubator portfolios and drive SME engagement.
  • Ensure incubator agreement obligations are met; oversee onboarding, offboarding, contracts, and internal tools.
• Virtual Engagement Program
  • Lead end‑to‑end design, development, launch, and iteration of a virtual engagement program serving ENA and cross‑regional audiences.
  • Define program strategy, goals, target audiences, roadmap, and KPIs.
  • Create content frameworks and engagement flows (live events, on demand content, workshops, cohorts, community forums) and design participant journeys and personalization tactics.
  • Plan and execute virtual events and webinars and deliver networking and investor engagements in partnership with the Sr. Director of Incubation, ENA.
• Finance & commercial operations
  • Lead budgeting, forecasting, and site P&L management to meet financial targets and ensure healthy cash flow.
  • Integrate cash flow and income impacts into business decisions; drive operational efficiencies to meet 2026 targets.
  • Ensure timely membership fee collection, non‑PO expenses, manage payment terms, and maintain 100% financial compliance.
  • Oversee payment processing and financial forecasting to support business planning.
• Operational standards, governance & compliance
  • Implement and maintain policies, procedures, processes, and governance controls to ensure efficient, effective, and compliant operations (including HCC and audit requirements).
  • Define, track, and enforce process controls; monitor KPIs and adjust controls to meet objectives.
• Data, reporting & analytics
  • Develop and apply IT‑based systems and analytics to analyze datasets, forecast inquiries/applications, and support decision‑making.
  • Resolve data issues across systems to ensure timely, accurate reporting; improve data capture and long‑term sustainability of processes.
  • Define critical success factors and KPIs; build dashboards and produce routine and ad‑hoc reports, trend analysis, and root‑cause insights; translate findings into actionable recommendations.
• Continuous improvement & market insight
  • Capture feedback from startups and stakeholders; assess competitor incubator programs and market trends.
  • Use data and analytics to propose and implement initiatives that leverage technology to streamline processes, increase efficiency, and strengthen accountability.
• Stakeholder engagement & partnerships
  • Build and maintain strong relationships with portfolio companies, partner incubators, and internal operational leaders; align activities to stakeholder goals.
  • Collaborate with internal teams to assess and prioritize opportunities and manage operational components of third‑party partnerships in ENA.
  • Proactively engage with cross‑regional teams and represent the program at external events as required.

Qualifications/Requirements:

Education: Minimum of a bachelor's degree in business, finance, or a related field is required.

• Experience: Minimum of 5-8 years in the life sciences industry, including at least 5 years in business development, sourcing, and data management.

• Technical Skills:
  • Advanced proficiency in MS Excel (Macros, Pivot Tables, VLOOKUP, PowerPivot) and experience with Power BI.
  • Advanced proficiency in MS PowerPoint.
  • Familiarity with Salesforce is required.
• Analytical Expertise: Strong analytical and problem-solving skills with the ability to generate actionable insights through data visualization.
• Attention to Detail: Keen attention to detail and a proactive approach to investigating anomalies.
• Project Management: Preferred experience in project/process management, vendor management, and budget oversight.
• Communication: Excellent written and verbal communication skills with a collaborative mindset.
• Personal Attributes: Self-motivated, adaptable, and able to prioritize effectively in a fast-paced environment. Strong leadership and independent thinking skills.

The expected pay range for this position is $117,000 to $201,250.

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/ performance year. Bonuses are awarded at the Company’s discretion on an individual basis.

• Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short and long-term disability, business accident insurance, and group legal insurance.
• Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
• This position is eligible to participate in the Company’s long-term incentive program. Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
  • Vacation –120 hours per calendar year
  • Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
  • Holiday pay, including Floating Holidays –13 days per calendar year
  • Work, Personal and Family Time - up to 40 hours per calendar year
  • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
  • Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
  • Caregiver Leave – 80 hours in a 52-week rolling period10 days
  • Volunteer Leave – 32 hours per calendar year
  • Military Spouse Time-Off – 80 hours per calendar year

For additional general information on company benefits, please go to: https://www.careers.jnj.com/employee-benefits

This job posting is anticipated to close on March 14, 2026. The Company may however extend this time-period, in which case the posting will remain available on https://www.careers.jnj.com to accept additional applications.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

 

 

Required Skills:

 

 

Preferred Skills:

Alliance Formation, Business Case Modeling, Business Planning, Continuous Improvement, Corporate Governance, Developing Partnerships, Market Expansion, Market Research, Mentorship, Process Improvements, Relationship Building, Sales Enablement, Stakeholder Engagement, Strategic Change, Strategic Thinking, SWOT Analysis, Technical Credibility