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PROJECT NAME: Applied Intelligence
POSITION TITLE: Industry & Function Decision Science Practitioner Senior Manager
WORK SETUP: Hybrid

OVERALL PURPOSE:
This is an executive position in Insights & Intelligence in Manila SDO. This person will report to Accenture Operations Insights & Intelligence Director and to the Manila SDO Lead. The role is to deliver value to Accenture’s clients through analytics and technology.

RESPONSIBILITIES:
Data & AI In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, transform a business to enable profitable & sustainable growth.

OTHERS:
Project Shift Schedule: Mid Shift
Project Rest Day: Weekends Off
Project/Team Location: Taguig, Uptown Bonifacio Tower 3

SKILL AND QUALIFICATIONS: • College graduates • At least 12 years of experience practicing data analytics (preferably in the BPO industry) • Excellent Client Management, Project Management and Presentation Skills with Executive Presence. • Skills in any of the statistical software such as R, SAS, STATA, Python programming etc. • Functional Experience - Good knowledge of customer and sales operations. Understands BPO Industry, contact center SLAs/KPIs. Contact center experience and prior experience in growing a business is preferred. • The role is open to P44 Good to have: • AI knowledge is good to have. • Have good knowledge of Artificial Intelligence, Machine Learning, Predictive Modelling

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

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