Job Description

Job Title - Change Communication - Senior Analyst - T&O- (S&C GN)

Management Level: 10 - Senior Analyst

Location: Gurugram, Bangalore, Mumbai, Pune, Hyderabad, Kolkata and Chennai

Must have skills: Change Communication

Good to have skills: Internal communication OR External communication OR Corporate communication

Experience: Minimum 4 to 5 year(s) of experience is required post Masters/PG

Educational Qualification: Master’s Degree or Post Graduate Diploma in Advertising/Public Relations/Mass Communications from reputed institutes in India Fulltime

Job Summary:

Aligned to the strategic priorities of our clients, we are committed to activating human potential to drive enterprise transformation across industries. At Capability Network, we help clients navigate disruption, accelerate growth, and create value while staying agile in an ever-changing business environment. As a part of our high-impact Talent & Organization / human potential team, you will help drive the following.

Roles & Responsibilities:

Although no two days at Accenture are the same, as a Change Communications Senior Analyst in our T&O practice, a typical day might include:

• Discovering stakeholders’ challenges & expectations, and leading or supporting Leads to execute the Communications strategy and plan to support business transformational change programs
• Executing end-to-end Communication Campaigns involving strategic design, content writing, creative media development and communications measurement
• Providing support in conducting stakeholder engagement sessions across various levels in the client organization to gain buy-in and explain transformation benefits
• Supporting Change Branding and Communications interventions for different stakeholder segments using multiple communication channels and platforms
• Leveraging social and digital technologies in change management and communications - Executing social and digital communication strategies, managing employee communities, curating content and narratives to engage diverse stakeholder groups
• Ensuring smooth transition to new ways of working through effective change comms interventions
• Working closely with a team of Graphic Designers to develop engaging communications for different media platforms
• Implementing Communications Analytics in day-to-day project work – measurement of campaigns using digital tools, apps etc.
• Innovating and contributing to thought leadership in new areas like Social Listening, Cyber Security, Intelligent Automation etc.
• Contributing to practice-building efforts such as team engagement, quality assurance, capability development etc.
• Working across a dynamic, international team where English is the common language
• Collaborating with the best and brightest minds in the industry
• Includes some travel for client projects etc.

Professional & Technical Skills:

MBA (Optional /Good to have)

Master’s Degree or Post Graduate Diploma in Advertising/Public Relations/Mass Communications from reputed institutes in India.

4 Plus  years of relevant communications experience in Internal Communications/Marketing Communications/Digital Communications/Corporate Communications/Public Relations/change management-related communications programs for leading global organizations.

Experience of working in Global consulting firms in client facing comms roles (Good to have)

Experience of working in executing communication interventions in a multicultural global environment ex: Change Initiatives, Engagement, Culture, Campus Branding, Leadership Communication, Corporate Rebranding etc.

Should understand planning, executing, and measuring social and digital media campaigns for internal (Yammer, JIVE, Salesforce etc.) and external (Facebook, Twitter, YouTube, Instagram) platforms

Should have worked closely with a team of Graphic Designers to create media/creatives for print, web, social and digital platforms

Ability to understand the business of any given enterprise and articulate the business value of recommendations/plans/strategies

Experience of working on ERP implementations, enterprise wide technology transformations, cloud-based implementations, Intelligent Automation implementations, Shared Service setups and Cyber Security education and awareness programs will be a bonus.

Ability to effectively manage stakeholders in a multi-cultural and global environment

Foreign language capabilities (e.g. Arabic, Japanese, French) will be an added advantage.

Additional Information:

• Excellent communication skills with strong written and verbal English.
• Strategic mindset
• Experience in internal/external communications with some exposure to Change/Transformation communications is a plus
• Experience of Social and Digital communications
• Natural leader; easily establishes relationships with clients and colleagues
• Team Player; enjoys the intellectual stimulation of collaborating with colleagues around the world
• Determined; appreciates a challenge and overcoming obstacles to achieve results
• Digitally savvy; continuous learner
• A transparent career path
• A supportive culture that is serious about training, coaching and continuous learning
• A global network where only state-of-the-art tools and technologies will do
• A bighearted environment with opportunities to give back to our local communities

About Our Company | Accenture

• Excellent communication skills with strong written and verbal English.
• Strategic mindset
• Experience in internal/external communications with some exposure to Change/Transformation communications is a plus
• Experience of Social and Digital communications
• Natural leader; easily establishes relationships with clients and colleagues
• Team Player; enjoys the intellectual stimulation of collaborating with colleagues around the world
• Determined; appreciates a challenge and overcoming obstacles to achieve results
• Digitally savvy; continuous learner
• A transparent career path
• A supportive culture that is serious about training, coaching and continuous learning
• A global network where only state-of-the-art tools and technologies will do
• A bighearted environment with opportunities to give back to our local communities

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.