Lead Customer Marketing Manager

Posted:
3/6/2025, 5:10:32 AM

Experience Level(s):
Senior

Field(s):
Growth & Marketing

Workplace Type:
Remote

Deputy is a global SaaS workforce management company headquartered in Sydney, San Francisco, and London. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. 

At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work.

If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most!

The Role

Deputy seeks a Lead Customer Marketing Manager to join our growing marketing team. This pivotal role drives customer engagement, advocacy, and relationship-building with key accounts. You will work closely with leadership, customer success, services, sales, and marketing to create personalized programs that strengthen our relationships with customers (business owners, HR leaders, and operations managers) across various industries, including QSR, retail, hospitality, care, and more. The ideal candidate will be a self-starter with a passion for customer success and proven experience scaling customer marketing and advocacy programs that align with business objectives.
Employee Perks

- Ownership in the company via Share Options
- Company match 401k plan
- Comprehensive health benefits
- Commuter reimbursement program
- Flexible remote-first work policy
- Company wide development and coaching

Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills. 

#LI-Remote

Deputy

Website: https://www.deputy.com/

Headquarter Location: Sydney, New South Wales, Australia

Employee Count: 251-500

Year Founded: 2008

IPO Status: Private

Last Funding Type: Series B

Industries: Compliance ⋅ Human Resources ⋅ Messaging ⋅ Mobile Apps ⋅ SaaS ⋅ Scheduling ⋅ Software ⋅ Task Management