You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Job description (heading) /  Description du poste (titre)

• Reviews and interprets moderately complex plan and policy documents in order to respond to customer requests and or makes entries into systems.

• Routine client contact includes simple policy interpretation and somewhat complex problem solutions.

• May follow-up with manager or more senior staff member to obtain additional information needed to resolve customer inquiries.

• May provide input for the improvement of processes and procedures.

• Proficient in the basic elements of the job, including policies and procedures.

• Refining the core skills required by the job. Roles include intermediate level claims examiner, 1st level call center rep, 1st level customer service rep, and 1st level underwriter.

Job Category:

Customer Service / Operations

Posting End Date:

30/12/2026